Еліна

ELINA KOPEIKINA [open contact info](look above in the "contact info" section) [open contact info](look above in the "contact info" section)
telegram: eliko18
PROJECT MANAGER/PROJECT COORDINATOR linkedin

SUMMARY
According to the previous life and work experience I reached a high level of stress resistance, process management of negotiation,
teamwork, and stability. I am sure that position of Project Manager is a perfect symbiosis of the skills which had been already gotten and
skills I can and want to develop.

SKILLS
Consistency Flexibility Multitasking Critical thinking
Analytical skills Communication Leadership Attention to detail

English - B2 Polish - B2 Ukrainian - Native

WORK EXPERIENCE
Laba business school
Pet project
2023
project scope managment
project schedule managment
ptoject budget managment
risk managment
project documentation creation (Project Chapter, WBS, Risk Register, Close-out Report)

NDA, Lviv, Ukraine
Sales Manager, Sales Team Lead
2019-2023
Negotiations with the customers
Conducting trainings and planning some educational programs for the sales team
Supporting new employees
Coordination and control of the customer’s case

Cinema City SRL, Warsaw, Poland
Customer Service specialist. Senior Manager
2017-2019
Processing of customer requests (USA, GB)
Processing with complaints and suggestions
Solving any conflicts the customers might had with the staff at the cinema or other colleagues

EDUCATION
Bachelor degree/ Vistula University. English philology
2015-2019, Warsaw

CERTIFICATION
IT PROJECT MANAGEMENT DYPLOMA
lABA. Taras Fedoruk, lecturer. 2023