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Customer support representative

Considering positions:
Customer support representative, Data annotator, Data Entry Operator, Trainee, Junior QA engineer
City of residence:
Ivano-Frankivsk
Ready to work:
Remote

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YULIIA
SAVARYN SUMMARY
Motivated and responsible professional with experience in project support, customer
service, and administrative tasks. Strong organizational, problem-solving, and teamwork
skills, with a proactive attitude and willingness to learn new skills in any field.

CONTACTS
[open contact info](look above in the "contact info" section)
PET-PROJECTS
[open contact info](look above in the "contact info" section) GoIT
Studying of Website Requirement Specification document
Ukraine, Dolyna Creating Test Cases in TestRail according to Website Requirement Specification
Telegram Creating Bug Reports based on executed Test Cases
LinkedIn Millennium bаnk
Creating Test Cases

EDUCATION Regression Testing the Application
Mobiletesting Android\iOS
02.2024-06.2024
IT School GoIT -QA Engineer Makeup
02.2019-08.2020 HTTP - DevTool
Terra Nova European School of Creating HTTP requests
Social Inclusion Analysis of methods and status of codes
Occupational health and safety
technician
09.2015 - 02.2017
Lviv University of Trade and WORK EXPERIENCE
Economics
Blue Collection Resort – Waiter | Jul 2025 – Oct 2025
Commodity science and customs
examination Prepared tables, served guests, and ensured excellent customer service.
(Master Degree) Coordinated with kitchen staff and followed health regulations.
09.2013 - 07.2015
Lviv academy of Commerce Label Your Day – Project Data Annotator | Dec 2024 – Apr 2025
Commodity science and commercial Annotated images and text for machine learning datasets.
activity Applied critical thinking to solve tasks efficiently.
(Bachelor's degree)
Maintained attention to detail for high-quality results.

Iberostar Selection Creta Marine Hotel – Waiter | Jul 2024 – Nov 2024
SOFT SKILLS Prepare tables by setting up linens, silverware and glasses.
Greet and escort customers to their tables.
Communication & teamwork
Problem-solving & critical thinking Serve food and drink orders.
Time management & adaptability Present menu and provide detailed information when asked (e.g. about portions,
Creativity & conflict resolution ingredients or potential food allergies).
Communicate order details to the Kitchen Staff.

TECH SKILLS Arrange table settings and maintain a tidy dining area.
Carry dirty plates, glasses and silverware to kitchen for cleaning.
QA Tools: TestRail, Jira, Postman,
Follow all relevant health department regulations.
Trello, SQL, JSON
Provide excellent customer service to guests.
Web Development: HTML, CSS
Revit / CAD: Basic modeling, marking White Dreams Resort – Assistant Housekeeping Manager | Jun 2023 – Oct 2023
up plans, EVCS placement, and Managed staff tasks and ensured completion of duties accurately.
conduit routing Implemented process improvements to enhance efficiency.

LANGUAGES Transport Age Company – Forwarding Agent / Office Manager | Sep 2021 – Nov 2022
Processed documentation for employment of foreign personnel.
English – A2 (Elementary) Coordinated transportation logistics and ensured safe delivery of goods.

Polish – B2 (Upper-
Label Your Day – Project Data Annotator | Sep 2021 – Dec 2021
Intermediate)
Image annotation and text annotation.
Ukrainian – Native Using critical thinking skills to solve work tasks.
Russian – C1 (Advanced) Attention to detail.

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