Ecem
Turkish teacher
Contact information
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You can get this candidate's contact information from https://www.work.ua/resumes/10680754/
Work experience
Customer service manager
from 05.2024 to 10.2025
(1 year 6 months)
90clabs, Remote (IT)
Communication with customers through live chat and e-mails.
Maintain prompt and empathetic attitude towards customers.
Acknowledge and resolve customers' issues and queries.
Keeping up to date with products terms, offers and functions.
Report and escalate advanced customer queries to the relevant departments.
Perform first-step investigations on queries and issues.
HR manager
from 05.2019 to 01.2023
(3 years 9 months)
İŞKUR (Government organizations)
Knowledge and skills
- Organizedness
- Communicability
- Educability
- Management of CRM
- Conflict-free
Language proficiencies
- English — above average
- Turkish — fluent
- Azerbaijani — above average
- Tatar — above average
- Ukrainian — beginner
More resumes of this candidate
Considering positions: Customer service manager, Helpdesk operator, Sales manager, 1 more position
Remote
- Customer service manager, 90clabs, 1 year 6 months
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The candidate's resume is posted at https://www.work.ua/resumes/10680754/