Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/10682219/

Work experience

Crew manager

from 10.2024 to 05.2026 (1 year 8 months)
MSC CREWING SERVICES LLC, Одеса (Транспорт, логістика)

— Planning and coordinating crew rotations in accordance with vessel requirements and established schedules.
— Monitoring the timely embarkation and disembarkation of crew members and coordinating all stages of the crew change process.
— Monitoring the availability, validity, and expiration dates of passports, visas, medical certificates, licenses, diplomas, certificates, and other required seafarer documents.
— Verifying the compliance of seafarers’ documents and qualifications with company requirements, flag-state regulations, STCW, MLC, and applicable legislation.
— Organizing and coordinating communication with Technical and Safety Departments, manning agents, Travel Department, vessel Masters, and other company departments.
— Coordinating flights, transfers, and other logistical arrangements related to crew rotations.
— Maintaining and regularly updating seafarers’ information in the company’s internal systems.
— Maintaining continuous communication with seafarers, agents, vessel Masters, and vessel representatives regarding the organization and coordination of crew changes.
— Promptly resolving non-standard situations and operational issues related to crew embarkation, disembarkation, and replacement.
— Ensuring the timely and continuous manning of vessels with qualified crew.

Менеджер по роботі з клієнтами

from 08.2023 to 07.2024 (1 year)
Приват Банк, Одеса (Фінанси, банки, страхування)

— Advising clients on banking products, services, and applicable terms and conditions.
— Opening and servicing current and card accounts for clients.
— Processing and arranging bank cards, loans, deposits, and other financial products.
— Providing clients with detailed information regarding product terms, fees, tariffs, and key features.
— Handling client requests and promptly resolving issues related to banking services.
— Reviewing and processing required client documentation in accordance with the bank’s internal procedures and policies.
— Ensuring high-quality customer service and building long-term client relationships.

Education

ОНУ ім.Мечникова

Міжнародні економічні відносини, Одеса
Higher, from 2019 to 2024 (5 years)

Диплом Магістра

Additional education and certificates

No additional education or certificates.

Knowledge and skills

• MS Excel
• MS Office
• Комунікабельність
• Здатність до навчання
• Активний продаж
• Ділове листування
• Адаптивність
• Дисциплінованість

Language proficiencies

• English — above average
• German — average