Алексей

Contact
[open contact info](look above in the "contact info" section)
Alexey Mykhaliuk
Community manager (ZiMAD) | Digital Artist (anime style)
[open contact info](look above in the "contact info" section) Mykolayiv, Mykolayiv, Ukraine
mykhaliuk-674869158 (LinkedIn)

Summary
Top Skills
Twitter Marketing From a small age, I studied English, which led me to specialized
Twitter education in this field (Applied Linguistics). I am also developing in
Community Relations Management the field of art - in particular, in drawing characters and landscapes in
anime stylistics. Productive, proactive, flexible. Currently developing
Publications community management skills in the game industry field. Learning
My productivity hacks I use to save new things easily and quickly.
time I am also a passionate gamer who follows all the latest game
How to draw a fantasy semi-realistic industry news, spends evenings with Digital Foundry coverages, and
tree
enjoys weekends by playing one of the consoles in my possession.
How to draw anime-like landscapes
(Clip Studio + Blender)
How to draw a body with shadowing
ASSETS I use for work (Blur, Experience
Texturing brushes and more)
Sonic & All Characters
Administrator | Community Manager
May 2022 - Present (4 years 6 months)
Community Manager responsibilities:

- Administrating the primarily news-based community
- Associate manager at the main branches of the community
- Lead manager at the Twitter-based branch
- Spokesperson between the community and official SEGA representatives
- Researching and following the latest news in the Sonic the Hedgehog
medium, followed by operational preparation of suitable news for posting
- Monitoring the incoming comments on the community's pages on social
networks
- Creating and submitting texts for the posts in the communities
- Researching and analyzing multiple aspects for the community
- Creating designs and templates for the community pages' appearance and
posts
- Developing and applying new activities and strategies for the communities
- Monitoring and tracking the communities' statistics, data, and performance

ZiMAD

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Community Manager
April 2022 - October 2026 (4 years 7 months)
Community Manager responsibilities:

- Monitoring incoming messages and requests on the games' pages on social
networks (Facebook, Instagram, Telegram, YouTube, TikTok)
- Researching and analyzing multiple aspects within and for the communities
- Deep knowledge of the structure of the Facebook and Instagram platforms,
specifically related to the community pages' settings, administration tools,
support tools, marketing, etc.
- Developing and applying new activities and strategies for the communities
- Supervising content creation teams dedicated to the communities (Instagram
Reels, YouTube Shorts, TikTok formats)
- Working with fans and fan communities on unique collaborations and content
- Supervising artists' work on materials for the communities (artworks,
animations, videos)
- Creating content plans for the communities and submitting tasks to the artists
and content creation teams based on them
- Monitoring, tracking, and reporting the communities' statistics, analyzing data
and performance
- Working with the company's main divisions on community tasks: Marketing
(running ad campaigns, providing ad reports and invoices), Development
(submitting reports on the communities' feedback on the games, working on
the requests and their implementation into the projects, emergency reporting
in case of global issues with the games, etc.), Division Leads and Heads of
Departments (resolving deep access issues with the community pages and
management instruments, discussing potential quality-of-life implementations
and updates, etc.)
- Creating texts for the community posts
- Experience with Confluence, Meta Ads, Telegram Ads, Minter,
CommentGuard, and Jira tools
- Additional tasks

Social Media Marketing and Marketing:

- Establishment of ad campaigns on Facebook, Instagram, and Telegram
through Meta Ads and Telegram Ads
- Tracking of the results and metrics; optimization of the campaigns
accordingly
- Target audience research

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- Preparation of reports
- Ad budget management

Self-Employed
Artist manager - Self Employed
August 2021 - November 2022 (1 year 4 months)
- Creating, leading, and managing a team of artists and managers.
- Looking for orders and commissions for the artists.
- Forming the research patterns and communication methods for the
managers;

Nexteum
Customer Service Agent
February 2019 - April 2020 (1 year 3 months)
- Consulting customers from different countries by means of e-mail
correspondence and chats;
- Troubleshooting and resolving customer issues regarding service and
product quality;
- Researching and communicating with manufacturers depending on the type
of a customer request;
- Preparing, submitting, and editing existing orders.

Workhub
Professional Freelancer
December 2017 - October 2018 (11 months)
- Providing services to private clients and organizations in the areas of SMM,
SEO, content management, copywriting, resourcing, translation, and managing
social networks pages;
- Performing additional tasks requested by a client.

Education
Admiral Makarov National University of Shipbuilding
Bachelor's degree, Applied Linguistics · (September 2017 - December 2021)

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