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Customer support manager

City of residence:
Ternopil
Ready to work:
Remote

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Yuliia Paskar
Ukrainian ▪ [open contact info](look above in the "contact info" section) ▪ [open contact info](look above in the "contact info" section)
Address
Ternopil region
Profile
I am known for being stress-resistant and responsible. I have a great experience in communication with foreign customers. I’m looking for a stable job and good career opportunities.
Education
Ternopil Volodymyr Hnatiuk National Pedagogical University ▪ Ternopil ▪ Ukraine
Humanities
09/2017 – 06/2021
Bachelor’s degree in English-Ukrainian translation
09/2023 - (still in progress)
Master’s degree in English language and literature
Work experience
Customer service
06/2019 – 09/2019 – Family restaurant, Cologne, Germany
06/2020 – 09/2020 – Family restaurant, Dusseldorf, Germany
Logistics coordinator
05/2021 – 09/2022 – logistics coordination, Load2go, Ivano-Frankivsk, Ukraine
10/2022- 06/2024 - English teacher in public schools
Languages
Ukrainian (native)
English (advanced)
German (B1+)
Skills and abilities
• Communication with foreign customers
• Problem-Solving Skills
• Working in a team
• Conflict Resolution
• Time management skills
• Strong negotiation skills
• Basic computer skills

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