- PRO
Fortune
Call center operator
- Considering positions:
- Call center operator, Designer, UI designer, Sales manager, Lead generation manager, Менеджер з логістики, Dispatcher, Recruiter, Head of sales, Оператор 1C
- Age:
- 20 years
- City:
- Lviv
Contact information
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You can get this candidate's contact information from https://www.work.ua/resumes/10704651/
Work experience
Dispatcher
from 03.2022 to 05.2024
(2 years 2 months)
SwiftLogistics Transport Ltd., Kyiv (Transportation and logistics)
Key Responsibilities:
Coordinated the scheduling and dispatching of over 50 trucks daily across regional and national routes.
Monitored GPS tracking systems to ensure real-time communication and efficient route optimization.
Handled emergency response situations, rerouting drivers and updating clients as needed.
Maintained accurate records of mileage, fuel use, delivery schedules, and driver logs.
Communicated directly with drivers, clients, and warehouse staff to resolve delivery issues quickly.
Ensured compliance with DOT regulations and internal company policies.
Key Achievements:
Reduced delivery delays by 18% through implementation of new dispatching software.
Developed a driver performance tracking system that improved on-time delivery by 25%.
Recognized as "Employee of the Quarter" in Q3 2023 for outstanding coordination under high-pressure conditions.
Education
Lviv national med uni
Medicine
Unfinished higher, from 2021 to 2027 (6 years)
Knowledge and skills
- Adaptability
- Communicability
- Receiving incoming calls
- Initiative
- Good diction
- Online teaching
- Teaching for children and teenagers
Language proficiencies
English — fluent
Additional information
I am very hard working
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