Аліна

Alina LEBID
LANAME
Poltava, Ukraine
Phone: [open contact info](look above in the "contact info" section)
E-mail: [open contact info](look above in the "contact info" section)

LANGUAGES KEY SKILLS
Ukrainian: Soft Skills Hard Skills
Russian: Attentiveness MS Word
Creativity MS Excel
English: Desire to learn MS Power Point
French: Multitasking Google forms

PRIOR WORK EXPERIENCE
2019 - 2021 POLTAVA REGIONAL LIBRARY FOR CHILDREN NAMED AFTER PANAS MIRNY,
Poltava - Ukraine Job occupied Sociologist
Tasks or missions: participation in research and technical work of the library.
Organizing, coordinating and participating in sociological studies that
aim to improve library user needs

NOVA POSHTA, Sector Contact center
2017 - 2018 Job occupied Contact center specialist
Poltava - Ukraine Tasks or missions: receiving incoming calls (117 per shift), giving consultation about
client`s parcels and delivery service, making outgoing call in order to
solve complex customer issues

OSHADBANK, Sector Contact center
2017 Job occupied Contact center specialist
Poltava - Ukraine Tasks or missions: receiving incoming calls, giving consultation about bank products and
bank card service

EDUCATION
Diploma Master in sociology
09.2011-12.2016 Faculty: Law and Social Management
Donetsk/Mariupol-Ukraine Specialty: Sociology
University or school Donetsk State University of Management

09.2003 - 06.2007 Diploma Organizer of cultural and leisure activities, head
Donetsk-Ukraine of the amateur creative team
Specialty: Folk Artistic Creativity
Specialization: folk instrumental art (guitar)
University or school Donetsk School of Culture

ADDITIONAL WORK EXPERIENCE
Participation in sociological research
Transcript of interviews
Preparation of a research program

HOBBIES
Drawing, literature, guitar, theater, cinema, music, new acquaintances