Максим

Savchuk
Maxim
Front-End developer

CONTACT ME WORK EXPERIENCE

[open contact info](look above in the "contact info" section) Front-End Developer 07 .02 .24 - 11 .08 .24
Infocus l Ukraine, Kyiv
[open contact info](look above in the "contact info" section) Developed and maintained web interfaces using HTML, CSS, and Javascript.
Created responsive designs to ensure optimal user experience across devices.
www.infocus.com.ua Optimised the performance of web pages for fast loading and efficient use of resources.
Collaborated with designers and backend developers to integrate interfaces with server
Vinnytsia, Ukraine logic.
Maintained and updated existing web applications by implementing new functionality
and fixing bugs.

EDUCATION Team Lead Customer Support Representive 29 .06 .22 - 15 .09 .23
WebPortTechnology l Ukraine, Vinnytsia
Brain Academy study Center for Managed a team of customer service representatives, coordinating their work and
IT-spesialist" assigning tasks.
Specialization: Frontend Hired, trained and developed new employees, ensuring their effective integration.
Optimised customer support processes by implementing new methods and tools to
VTEI DTEU increase efficiency.
126 Information technology in Collaborated with other departments to resolve complex customer requests.
business Analysed customer feedback and formulated strategies to improve service.
2023-2025 Prepared regular reports on team performance and customer service quality.
(now I'm studying)

Vinnytsia Technical College Customer Support Representive 14 .07 .20 - 29 .06 .22
123 Computer Engineering WebPortTechnology l Ukraine, Vinnytsia
2019-2023
Responded to customer queries via email, chat and phone, ensuring fast and efficient
problem resolution.
Collaborated with the technical team to resolve customer issues.
Maintained a high level of customer satisfaction by reducing the number of negative
SKILLS reviews.
Collected and analysed feedback to improve the platform's performance.
HTML, CSS, HTML 5, CSS3, jQuery, Participated in the training of new employees and shared his experience.
JavaScript, Bootstrap.
Cross-browser and responsive sites
development
CMS - WordPress (Elementor).
Remarkable knowledge of
Photoshop and Figma.
Git
Working with Jira
part-time website development
Ukrainian - native speaker
English - B2