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Sasha
Customer support representative
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OLEKSANDR
EDUCATION
National University of Ostroh Academy.
Faculty of Economics. Specialty
"Computer Science".
2020 - 2024
SOFT SKILLS HARD SKILLS
Meticulousness Excel Management
CONTACT Sociability Junior in HTML&CSS&JS
Multitasking Knowledge of economic
Teamwork theory
[
[
EXPERIENCE
Rivne, Ukraine
Customer Support at Century Medical & Dental
Center
Telegram: @samkov01
may 2023 - november 2023
Linkedin: Customer Support & Soft Collection at monobank
Sasha Samkov december 2024 - october 2025
Communication with clients through incoming and
LANGUAGE outgoing calls, finding optimal solutions to financial
English B2 issues, collaborating with other bank departments
Ukrainian
to resolve client requests, searching for creative
solutions to assist clients.
I have strong experience in client communication
and resolving challenging situations effectively
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