Ankit

Customer support representative

Considering positions:: Customer support representative, Sales manager
Age:: 26 years
City of residence:: Kyiv
Ready to work:: Remote

Contact information

The job seeker has entered a phone number and email.

You can get this candidate's contact information from https://www.work.ua/resumes/10861847/

Uploaded file

Quick view version

This resume is posted as a file. The quick view option may be worse than the original resume.

ANKIT DHARIWAL
■ (look above in the "contact info" section) | ■ (look above in the "contact info" section) | Age: 26 |

Nationality: Indian
PROFESSIONAL SUMMARY

Customer Support Professional with 3+ years of experience in high-volume chat and email support.
Expert in CRM systems, Zendesk, payment issue resolution, and cross-team coordination. Focused
on delivering fast resolutions while maintaining high customer satisfaction standards.

WORK EXPERIENCE

Customer Support Executive – Lope Bet (Dec 2023 – Jan 2026)
• Managed document verification, payment issues, and platform complaints.
• Handled CRM & Zendesk for ticket/email support.
• Resolved transaction discrepancies and account-related concerns.
• Coordinated with tech, verification & finance teams.
• Trained new employees and improved support processes.
Customer Support Manager – 1win (Aug 2022 – Oct 2023)
• Handled 200+ chats daily maintaining service quality.
• Investigated user cases via CRM.
• Trained new team members and escalated complex cases.
Customer Support Executive – 1xbet(Jun 2022 – Jul 2022)
• Managed customer requests and platform-related complaints via chat and email.

EDUCATION

BA.LLB – Bharati Vidyapeeth University, Pune (2018 – 2023)

KEY SKILLS

Customer Service | CRM & Zendesk | Email & Chat Support | Payment Resolution | Problem
Solving | Team Training

Ankit

Customer support representative

Contact information

Uploaded file

Similar candidates

Candidates at categories

Candidates by city

Compare your requirements and salary with other companies' jobs: