Ukraine's #1 job service
Ankit
Customer support representative
- Considering positions:
- Customer support representative, Chat manager, менеджер з підтримки клієнтів, Computer operator, Dispatcher, менеджер інтернет-магазину, Operations manager, фахівець з розвитку, Logistician, Support manager
- Age:
- 27 years
- City of residence:
- Kyiv
- Ready to work:
- Remote
Contact information
The job seeker has provided: Phone numberEmailMessenger
Name, contacts and photo are only available to registered employers. To access the candidates' personal information, log in as an employer or sign up.
You can get this candidate's contact information from https://www.work.ua/resumes/10861847/
Uploaded file
Quick view
version
This resume is posted as a file. The quick view option may be worse than the original resume.
ANKIT PROFILE
DHARIWAL Dedicated Customer Support Professional with 3+ years of experience managing high-volume
chat and email support environments. Proven expertise in CRM systems, Zendesk, payment issue
CUSTOMER SUPPORT
resolution, and dispute handling. Known for clear communication, fast problem-solving, and a
PROFESSIONAL
strong ability to train and coordinate support teams.
CONTACT
WORK EXPERIENCE
Customer Support Executive • Lope Bet
[open contact info ](look above in the "contact info" section)
Dec 2023 – Jan 2026
[open contact info ](look above in the "contact info" section)
Telegram: @Ankii_amss
▪ Managed payment issues and platform complaints, ensuring swift resolution.
Nationality: Indian ▪ Operated CRM systems and Zendesk for efficient ticket management.
▪ Collaborated with technical and finance teams to resolve complex issues.
CORE SKILLS ▪ Onboarded and trained new employees on support tools and workflows.
Customer Support Manager • 1Win
— Customer Service Aug 2022 – Oct 2023
— CRM & Zendesk
▪ Handled account queries and customer complaints with high satisfaction rates.
— Email & Chat Support
▪ Managed 200+ chats daily, maintaining quality and response time targets.
— Communication
▪ Investigated user cases using CRM systems to ensure accurate resolution.
— Problem Solving
— Multi-tasking ▪ Assisted in onboarding and training of support staff.
— Time Management Customer Support Executive • 1xBet
— Team Coordination Jun 2022 – Jul 2022
LANGUAGES ▪ Delivered customer support via chat and email channels.
▪ Resolved platform-related complaints professionally and efficiently.
English — Professional EDUCATION
Hindi — Native
BA.LLB
Bharati Vidyapeeth University, Pune
2018 – 2023
DHARIWAL Dedicated Customer Support Professional with 3+ years of experience managing high-volume
chat and email support environments. Proven expertise in CRM systems, Zendesk, payment issue
CUSTOMER SUPPORT
resolution, and dispute handling. Known for clear communication, fast problem-solving, and a
PROFESSIONAL
strong ability to train and coordinate support teams.
CONTACT
WORK EXPERIENCE
Customer Support Executive • Lope Bet
[
Dec 2023 – Jan 2026
[
Telegram: @Ankii_amss
▪ Managed payment issues and platform complaints, ensuring swift resolution.
Nationality: Indian ▪ Operated CRM systems and Zendesk for efficient ticket management.
▪ Collaborated with technical and finance teams to resolve complex issues.
CORE SKILLS ▪ Onboarded and trained new employees on support tools and workflows.
Customer Support Manager • 1Win
— Customer Service Aug 2022 – Oct 2023
— CRM & Zendesk
▪ Handled account queries and customer complaints with high satisfaction rates.
— Email & Chat Support
▪ Managed 200+ chats daily, maintaining quality and response time targets.
— Communication
▪ Investigated user cases using CRM systems to ensure accurate resolution.
— Problem Solving
— Multi-tasking ▪ Assisted in onboarding and training of support staff.
— Time Management Customer Support Executive • 1xBet
— Team Coordination Jun 2022 – Jul 2022
LANGUAGES ▪ Delivered customer support via chat and email channels.
▪ Resolved platform-related complaints professionally and efficiently.
English — Professional EDUCATION
Hindi — Native
BA.LLB
Bharati Vidyapeeth University, Pune
2018 – 2023
Similar candidates
-
Customer support representative
30000 UAH, Remote, Zhytomyr -
Customer support representative
40000 UAH, Remote -
Customer support specialist
Remote -
Customer support specialist
Remote -
Customer support representative
Remote, Lviv, Ternopil -
Customer support specialist
45000 UAH, Remote
Compare your requirements and salary with other companies' jobs:
The candidate's resume is posted at https://www.work.ua/resumes/10861847/