Liliya

Liliya Ametova
Kyiv, Ukraine
[open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)

Professional Profile

Multilingual and organised Translator / Administrative Manager / Executive Assistant to high-ranking
executives / Logistics Manager / Volunteer with 10+ years of comprehensive professional experience in a
demanding multicultural environment within the financial and automotive industries in the U.A.E., security
and logistics fields in Qatar, and animal rescue and protection volunteering in Turkey.

 Orchestrated work in a professional and timely manner to ensure that offices with 50+ diverse
employees ran smoothly, safely, and at optimal operating costs with 100% availability of stocks.

 Optimised executives’ schedules and provided top-level business support that helped to make the
best use of their time and achieve company goals and objectives; maintained a high degree of
confidentiality and diplomacy in handling details of a confidential and critical nature at all levels.

 Implemented best practices and policies, built high-performance team, ensured error-free fast
document workflow processes and optimal budget management that boosted operations efficiency.

Core competencies

Client and Employee Relations, Problem-Solving and Negotiation Skills, Property and Budget
Management, Risk Assessment, and Team Management. Proficient in Oracle EBS and Microsoft Office
applications. Fluent in Turkish, English, Ukrainian, and Russian (familiar with the basics of Arabic).
Educational credentials include Master’s in Mechanical Engineering and Bachelor’s in Economics.

Work Experience

Volunteer / Translator Istanbul, Turkey
(Freelancer) 02/2018 – 05/2023

Studied Turkish language and got certified. Was actively volunteering with animal rescue and protection,
collaborated with the local authorities and organisations. Occasionally worked as a freelancer in translation
(English - Turkish and vice versa) and guiding services.

SHUAA Capital psc (Publicly Listed Financial Services Firm) Dubai, UAE
Administrative Manager and Executive Assistant to Group General Manager 01/2015 – 09/2017

 Ensured daily smooth operations of the corporate headquarter and back offices with 50+ diverse
employees, and efficiently liaised with multiple departments, committees, and subsidiaries.

 Planned and organised special events for up to 80 attendees as well as arranged catering, venue, and
other services to facilitate Town Hall, Board of the Directors, offsite Management and client meetings,
and teleconferences for all staff members.

 Managed and optimised General Manager’s busy schedule by coordinating agenda, managing calendar,
and maintaining his signature book and contacts database; provided critical observation, analysis, and
follow-up on inquiries received at all levels to ensure General Manager’s expectations were met and
objectives were achieved.
 Provided optimal travel alternatives with minimum cost for General Manager and other 10+ employees;
avoided mistakes and incorrect charges by developing efficient travel and reimbursement policies and
submitting expenses on behalf of all employees.

 Developed and implemented efficient document review and approval workflow processes as well as
organised bookkeeping and filing system that decreased average turnaround time by over 40% and
ensured accurate and error-free documentation.

 Increased team productivity and prevented performance issues and mistakes by training, coaching,
delegating tasks, and leading a team as well as organising regular quick meetings with administrative
assistants and company drivers to discuss daily routine issues and address challenges.

 Provided optimal supplies alternatives and implemented just-in-time inventory procedures with daily
monitoring that reduced office supplies cost and ensured 100℅ availability of stocks.

 Improved offices’ financial objectives by reconciling old expenses and efficient managing offices
complex facilities and services, including offices lease and repair, parking, insurance, estate
maintenance; vehicles fleet; post and courier services; memberships; office equipment and stocks.

 Followed up with Accounts on financial transactions, invoices, office budget, managed LPO’s and
company credit cards. Coordinated with HR on Joiners/Leavers processes and staff entertainment.
Efficiently managed overall daily administrative correspondence with hundreds of emails, faxes, and
calls; distributed company-wide announcements, greeted visitors, booked meeting rooms, etc.

Motors Experts Trading (Car Dealership Services Firm) Dubai, UAE
Office Coordinator and Personal Assistant to General Manager 03/2014 – 12/2014

Assisted the General Manager to achieve company objectives by establishing the entire office system
and coordinating his agenda as well coaching administrative personnel, monitoring expenses, and
maintaining efficient collaboration with all departments. Efficiently managed client requests and
marketing inquiries. Conducted 100+ outbound sales calls per day with an appointment rate of 25-35%.

Black Arrow Integrated Technology Services (AV System Integration Firm) Doha, Qatar
Administrative and Logistics Coordinator 06/2013 – 12/2013

Ensured smooth administrative and logistics operations of the office as well as provided general and
accounting support to Financial Manager. Established and efficiently maintained new RMA procedures
for repair goods, coordinated with Customs regarding shipments clearance, and assisted to manage
projects payment collection and technical inquiries that boosted operations efficiency.

USPO TRANS (International Logistics Services Firm) Zaporizhzhia, Ukraine
Logistics Manager 01/2012 – 09/2012

Extended customers database by conducting new client research and market monitoring. Was
responsible for organising and providing logistics services from start to finish. Organised filing system,
created and maintained subsidiary bookkeeping account that decreased average turnaround time by
over 45%.

Education and Language skills
Turkish language, IBB ISMEK, Istanbul, Turkey, 09/2018 – 03/2020
Bachelor’s in Business Economics, Zaporizhzhia State Engineering Academy, Ukraine, 09/2011
Master’s in Mechanical Engineering, Zaporizhzhia State Engineering Academy, Ukraine, 06/2010

Ukrainian – Native, English – Fluent, Turkish – Fluent, Russian – Fluent, Arabic – basic