Наталія

NATALIIA LYSTOPAD
Content Manager / Producer | Marketing & Project Coordination
Kyiv, Ukraine | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section) | LinkedIn: Nataliia Lystopad | Portfolio

PROFILE
Content and marketing specialist with experience in content production, social media and project coordination. I have worked with creative
teams, contractors and production budgets, organized photo and video shoots, and managed several projects at the same time. I also have
one year of customer support experience with international users. I am interested in roles in tech where I can use my communication,
coordination and problem-solving skills.

WORK EXPERIENCE
Workflow Bureau Feb 2026 - Present
SMM Manager
• Manage 3-4 client projects at the same time, plan content, coordinate tasks and keep deadlines on track.
• Prepare content plans, ad campaign ideas and social media visuals in Figma; handle posting.
• Help organize photo and video shoots, including schedules, content requirements and budgets.
Genesis Feb 2025 - Feb 2026
Customer Support Specialist
• Supported users of international digital products in English.
• Helped with app issues, subscriptions, billing and account questions.
• Explained product features and subscription terms in a clear way.
brabrabra 2022 - 2024
Content Manager / Producer
• Planned and organized content production for advertising campaigns, stores, packaging, digital channels and outdoor placements.
• Built annual and monthly content plans based on the brand strategy.
• Coordinated designers, copywriters, contractors and production teams.
• Organized photo and video shoots and worked with estimates and production budgets.
• Worked with brand partners on joint content projects.
brabrabra 2021 - 2022
SMM Manager
• Planned content for the main social media pages and 55 regional accounts.
• Briefed designers and video editors, helped produce photo and video content and prepared materials for brand ambassadors.
• Monitored competitors and references and wrote copy for posts.
Oysters Wine Bar / Gastro Bar Sosedi 2018 - 2021
SMM Manager
• Created social media content, developed SMM strategies and produced promo materials and advertising creatives.
Vinsanto Wine Bar 2017 - 2018
Sommelier
• Communicated with guests, studied the wine market and helped with the restaurant's social media promotion.

CORE SKILLS & TOOLS
• Content production & project coordination • Figma
• Campaign & content planning • Adobe Premiere Pro
• Photo/video shoot organization • Ableton Live
• Budget & shoot cost planning • Photography & videography
• Contractor & creative team coordination • Customer communication & copywriting

LANGUAGES
English: B2 / Upper-Intermediate Ukrainian: Native

EDUCATION
National University of Food Technologies - Master's Degree in Food Technology, 2018
Innovecs - INNOCAMP Front-End Track, Sep-Oct 2019 - JavaScript, OOP, HTTP, NPM, Babel, Webpack, React, Redux; teamwork, project management
and communication.