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Вікторія

Project manager

Employment type:
full-time
Age:
31 years
City of residence:
Lviv
Ready to work:
Lviv, Remote

Contact information

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Work experience

Project manager

from 10.2024 to now (10 months)
Proacto, Львів (IT)

✅ Project Management:
Developing detailed plans, coordinating teams of developers and designers. Using Agile/Scrum/Kanban methodologies to efficiently manage over 10 projects simultaneously.

✅ Technical Expertise:
Proficient in CMS platforms (WooCommerce, Magento), payment system integration, and CRM. Assessing technical project requirements and working with web development technologies (HTML, CSS, JavaScript). Creating technical specifications for specialists.

✅ Communication & Team Management:
Interacting with clients to gather requirements and align specifications. Conducting meetings, resolving conflicts, and maintaining high team productivity.

✅ Analytics & Optimization:
Analyzing client needs, developing UX/UI solutions, and optimizing processes to increase productivity and reduce costs. Performing QA functions to ensure quality outcomes.

✅ Tools:
Experience with ClickUp, Slack for project management and documentation. Using Figma for design updates.

✅ Client Focus:
Turning business goals into practical technical solutions, with a focus on creating user-friendly products. Managing risks and ensuring high-quality outcomes.

Project-менеджер

from 06.2024 to 10.2024 (4 months)
Школа онлайн-кондитерства, Дистанційно (Освіта, наука)

✅ Project Management for Course Development and Launch
Coordinating the creation of educational materials (video lessons, recipes, interactive tasks).
Collaborating with course students, marketers, designers, and technical specialists to ensure timely course launches.
Developing and monitoring project timelines to ensure adherence.

✅ Communication with Teams and Stakeholders
Aligning project requirements with marketing, sales, and technical support teams.
Organizing regular meetings to discuss project status.
Quickly resolving issues and risks that arise during project implementation.

✅ Process and Resource Optimization
Analyzing course development processes and suggesting improvements.
Monitoring project budgets and ensuring efficient resource use.
Implementing modern project management tools (Todoist) for enhanced productivity.

✅ Quality Assurance
Verifying the compliance of finished materials with company standards.
Collecting and analyzing feedback from students after course launch.
Conducting customer development (C&D) interviews with potential students.

Директор ресторану

from 08.2022 to 06.2024 (1 year 10 months)
Tomatina, NOA, Una Pinsa, Poke Lulu, Emily, сім'я ресторанів, Львів (Готельно-ресторанний бізнес)

✅ Streamlined operations across all departments, improving efficiency.
✅ Led teams of 20-50, optimizing production and resource use.
✅ Developed job roles, policies, and ensured compliance with safety and quality standards.
✅ Managed food prep, quality control, and compliance with recipes.
✅ Handled staffing, payroll, and budgeting to improve profitability.
✅ Implemented HACCP and trained staff to enhance service quality.
✅ Resolved guest issues, boosting customer satisfaction.

Менеджер ресторану

from 12.2016 to 02.2022 (5 years 2 months)
Сушия, Харків (Готельно-ресторанний бізнес)

Education

ХНАДУ

Інженер-еколог, магістр, Харків
Higher, from 2014 to 2018 (4 years)

ХГМТ

Технік-еколог, Харків
Higher, from 2010 to 2014 (4 years)

Additional education and certificates

IAMPM

2024, 3 місяці

Solid English School

2024

Knowledge and skills

  • Кассовая дисциплина
  • Iiko
  • Управлінські навички
  • Організація роботи персоналу
  • Управління персоналом
  • Робота в команді
  • Планування бюджету
  • Контроль виконання бюджету
  • Тайм-менеджмент
  • Гнучкість
  • Адаптивність
  • Управління ІТ-проєктами
  • ClickUp
  • WordPress
  • Figma
  • Slack

Language proficiencies

  • English — average
  • Ukrainian — fluent
  • Spanish — beginner

Additional information

I bring strong expertise in project planning and execution, ensuring each initiative stays on track, within budget, and meets the highest standards. With a deep understanding of Agile/Scrum methodologies, I manage timelines and resources effectively, adapting quickly to changing requirements. My ability to facilitate communication across diverse teams and stakeholders ensures smooth collaboration and timely delivery of results.

Skilled in risk management, I proactively identify potential issues and implement solutions to prevent project delays. My analytical mindset allows me to assess and optimize workflows, streamline processes, and continuously improve project outcomes. With a focus on both team performance and client satisfaction, I drive projects that not only meet expectations but exceed them.

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