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Oleh

Customer support representative

Age:
25 years
City:
Ivano-Frankivsk

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OLEG BEGMET, 23 Y.O.
Open to new experiences, I am a confident young man seeking a
job where I can grow and advance in my career. I am skilled in
working with Jira, Google services, as well as SRM systems. I have
experience working with people.

SKILLS Communication skills
Problem-solving
Customer service
Responsibility
Attention to details
B1 English proficiency

PHILOLOGY (UKRAINIAN LANGUAGE)
EDUCATION
Vasyl Stefanyk Precarpathian National University
2017-2021

SOCIAL PSYCHOLOGY
Vasyl Stefanyk Precarpathian National University
2021-2022

TECHNICAL SUPPORT OPERATOR
EXPERIENCE
Netgroup, 2022-2023

Responding to Customer Inquiries
Troubleshooting Technical Problems
Conducting Remote Support
Escalating Issues

SUPPORT MANAGER (CHATS)
Cosmolot, 2023-2024

Customer Satisfaction
Handling Feedback
Providing Product Consultations
Resolving Complex and Conflict Situations

CONTACT [open contact info](look above in the "contact info" section)
Telegram: @Americano_with_milk
[open contact info](look above in the "contact info" section)

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