Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/10959631/

Work experience

Customer service engineer

from 09.2024 to now (2 years 3 months)
Cannot reveal, Київ (IT)

* Provided customer support through multiple communication channels, including live chat, email, and phone calls.
* Assisted customers with a wide range of inquiries, troubleshooting technical issues, and resolving account-related problems.
* Handled real-time customer requests, ensuring timely and effective issue resolution.
* Managed incoming support tickets via email, maintaining clear, professional, and customer-oriented communication.
* Helped customers navigate platform features, understand services, and resolve transaction-related inquiries.
* Maintained a high standard of customer service in a fast-paced fintech environment

Продавець-консультант

from 07.2024 to 08.2024 (2 months)
Puma (Роздрібна торгівля)

Education

НАУ

Прикладна математика, Київ
Unfinished higher, from 2019 to 2024 (5 years)

Knowledge and skills

• Комунікабельність
• Пунктуальність
• Грамотна усна та письмова мова
• Компʼютерна грамотність
• Креативність
• Робота в команді

Language proficiencies

English — above average