Соломія

SOLOMIYA CHAYKOVSKA
Project Coordinator

[open contact info](look above in the "contact info" section) [open contact info](look above in the "contact info" section) Lviv, Ukraine

PROFILE
Hard-working, creative and proactive. Ambitious, eager to keep growing and evolving in
my profession. Constantly developing new skills and abilities. I have experience working
with several projects at the same time.

WORK EXPERIENCE

SENIOR SOCIAL MEDIA SPECIALIST

Nestle

December 2024 - Present

Constant communication with the team and partners. Understanding that the team up to date
with all updates. Discussion of problematic points. Drafting schedule for the vacation period.
Training of new employees. Carrying out calls with partners. Creating and updating standard
routines.
Ad-hocs Canada. Data and market analysis at the request of partners. Analysis social
networks, forums, advertising. Creating a presentation. Filling database and presentation to
partners. Work with Sprinklr, Semrush, Google Trends, TikTok Trends, Instagram.
CES Germany, CES Austria, NDG Premio for the German and Austrian markets. CES Germany
and CES Austria – critical projects for the German and Austrian market. Processing consumer
requests, sending replies/vouchers. Organized and managed process automation, namely
creation a robot that identifies spam cases and deletes them. I tested an artificial one
intelligence adapted to the process. Working with OMNI Chanel.
NDG Premio is an application for German customers. Verification of codes, vouchers. A
response to consumers. Accumulation of points on accounts. Working with OMNI Chanel,
Magento, LoyLogic.
TINT. Project for the markets of Germany, Switzerland, Great Britain, France, Belgium,
Portugal and Spain. Collection of UGC and publication in the TINT gallery on the site. Work
with Instagram, Facebook, TINT, Business Manager.
Activities in the Employee Development Community. Participation in such projects: Self
Learning Week, E2E Open Days, Functional Onboarding for all Employees, Competency
Matrix, Coaching Cam
Spam Automation for CES Germany (OMNI Chanel)

SOCIAL MEDIA SERVICES SPECIALIST LANGUAGE
Nestle
Ukrainian - Native
August 2022 - December 2024 English - Upper-Intermediate
German - Upper-Intermediate
SOCIAL MEDIA SERVICES ASSOCIATE

Nestle
SKILLS
December 2020 - August 2022

PowerPoint, OMNI Chanel, TINT,
HTML\CSS, Sprinklr, Semrush,
EDUCATION Google Trends, TikTok Trends,
Magento, LoyLogic, Excel, Zendesk,
IVAN FRANKO NATIONAL UNIVERSITY OF
LVIV Experience working with AI
2021-2023 assistants (OpenAI GPT)

Master Degree in Germanic
Languages
and Literatures (including CERTIFICATIONS
translation)
March 2017 – German language
diploma level B2. (Deutsches
Sprachdiplom B2)
IVAN FRANKO NATIONAL UNIVERSITY OF
LVIV 2021 - Front-End course by Okten
2017-2021 School
May 2023 – English language courses
Bachelor Degree in Germanic
from Golden Staff Study. "Business
Languages
Result 2Ed" UpperIntermediate level.
and Literatures (including
2023 - Course "Negotiation Skills "
translation) from KONSALT Resource
June 2024 – Course "Problem Solving

LVIV GENERAL SECONDARY SCHOOL № 8 and Decision Making" by DT&C
WITH INDEPTH STUDY OF THE GERMAN Development Training and Consulting
LANGUAGE June 2024 – Course "Coaching and
2006-2017 Mentoring " from Nestle
July 2024 – Course "Digital media and
marketing strategies" from
Prometheus. (University of Illinois at
Urbana-Champaign)