Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/10969554/

Work experience

Customer support representative

from 02.2021 to 08.2023 (2 years 6 months)
Busmanity, Vinnytsia (Transportation and logistics)

My responsibilities were to help customers with complaints and questions, give customers information about our products and services, take orders, and process returns, help find drivers for delivery via phone calls, emails, texts. I was excellent at my job.

Sales manager

from 02.2018 to 01.2021 (2 years 11 months)
Hedge company, Kyiv (Marketing, advertising, and PR)

Educating our clients about our company's services and assisting them via emails and calls to set up their account with us.

Additional education and certificates

Business management, Technical university, Ternopil

Higher, from 2017 to 2021, 4 years

Knowledge and skills

• PC User
• Computer literacy
• Competent oral and written language
• Ability to analyze
• Teamwork
• Time management
• Receiving incoming calls
• Ability to work in multitasking mode
• Communicability

Language proficiencies

English — fluent

Additional information

In the previous companies I worked, I received Accolades for Exceptional Customer Support: Garnered numerous praises and commendations from clients, attributing it to outstanding service delivery and adept problem-solving abilities.

- I consistently fulfill all assigned tasks and regularly achieve the majority of my monthly targets.

- I strongly believe that anything worth doing is worth doing well.