Данило

Myroshnychenko
Danylo
Resourceful and adaptable Manager with over 6 years of experience
in scheduling, staff training, protocol development and process
improvements. Meticulous team builder with expertise in employee
engagement, customer relationship management (CRM), time
management and conflict resolution. Customer- focused leader
seeking to leverage background into assistant or operations
CONTACT manager role with progressive organisation.
Kharkiv, Ukraine 61170

[open contact info](look above in the "contact info" section) EXPERIENCE
miroshnichenkodanil0@ Manager
gmail.com ElSharm
• For many years of work in the company, I have managed to
02/2018 - Current

master for myself managerial and management skills, having
SKILLS built around myself a successful team of salespeople
• Coached and mentored junior team members, regularly assessing
• Business strategy
knowledge and skills gaps and implementing corrective action.
• Team Leadership
• Supervised and delegated tasks to employees to meet key
• Contract development and
productivity targets.
management
• Maintained positive, professional working environment to
• Change management
optimize staff and customer satisfaction.
• Used excellent problem-solving and issue-resolution strategies to
rectify difficulties quickly and effectively.
LANGUAGES
• Coordinated with IT department to upgrade systems, enhancing
Ukrainian: First Language operational efficiency.
English: B2 • Generated strategic weekly Key Performance Indicator (KPI)
targets, motivating and incentivising staff to continually achieve
Upper Intermediate and exceed expectation.
Russian: C2

Proficient EDUCATION
Hungarian: A1 2017
Master of Science Department of Information Technologies,
Beginner
system programming
Kharkiv Polytechnic Institute - Kharkiv
• [Degree] Master Degree
• Coursework in research of neural networks ART-1 and ART-2.

2013
Master of Business Administration management and
business
KNAHU - Kharkiv
• [Degree] Master
• [Type] I've written articles for scientific journals.

DRIVING LICENCE
• Category B auto