Виталик
Customer service manager
- Considering positions:
- Customer service manager, Спеціаліст чата, Спеціаліст техпідтримки
- Age:
- 34 years
- City:
- Kharkiv
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PERSONAL DETAILS
[
Date of birth: March 25, 1992
Gender: Male
Nationality: Ukrainian
EDUCATION
"Food Technologies and Engineering" Sep 2010 - Jun 2015
"Kharkiv State University of Food Technology and Trade", Kharkiv
EMPLOYMENT
Technologist Mar 2020 - Feb 2022
Victory Concert Hall, Kharkiv
Development and writing of documentation (flow chart), process control and quality assurance.
Account Manager Nov 2022 - May 2024
"IT-Sherwood" Service Center, Kharkiv
1. Customer service (online, offline)
2. Supporting the client on his request at all stages until the result.
3. Work in CRM-systems (RemOnline,), maintenance of reporting documentation (Jira, Kanban).
SKILLS
Stress tolerance. Team player
Learnability. Sociability
LANGUAGES
Ukrainian English
HOBBIES
Writing music, cooking, gardening, self-
education.
This resume is made with Jobseeker.com.
COURSES
«The Fundamentals of Software Testing» Jul 2022
Has successfully completed the online course
in QATestLab Training Center.
https://drive.google.com/file/d/1G3m8p0pJtfu-WEUzvkYgifqX-I9oelzi/view
QUALITIES
Honesty Responsibility
Punctuality
ACHIEVEMENTS
Successfully mastered a new line of work, mastered at a high level the process of communication with
clients and sales skills. Acquired basic knowledge of equipment maintenance and repair.
This resume is made with Jobseeker.com.
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