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Ольга

Customer support representative

Age:
37 years
City of residence:
Kyiv
Ready to work:
Remote

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Olha Rachynska
Custom Support
[open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)
Kyiv, Ukraine
36 years old

Education:
2018-2020 Kharkiv Regional Institute of Public Administration of National Academy of Public Administration attached to the Office of the President of Ukraine – Public management and administration

Work experience:
Department of State Registration of Acts of Civil Status in the Kharkiv Region
Chief Specialist (09.2013 - 06.2016)

Department of the State executive Service in the Kharkiv Region of the Eastern Interregional Administration of the Ministry of Justice
State Executor (01.06.2017 - 07.07.2023)

Professional skills:

- Knowledge of basic SQL- queries design, creating and analyzing reports
- Basic knowledge of the HTML/CSS/JS
- Experience with API
- Understanding of Service Desk principles
- HTTP protocols, status-code understanding
- Friendly, customer-focused, attentive to details, organizational ethics and discipline, teamwork

General skills:

- English language:- Intermediate level (reading/writing)
- Research and analytical skills
- Ability to work in multitasking mode, manage my time

Additional info:

Personal characteristics
- self-teaching; interested in result;
- trying to be up to date in web development technology;
- always glad for new challenges and for everything that leads to professional growth;
- welcome constructive criticism;
- a team player;
- attentive to details and project requirements
At the moment I’m studying Java script marketing technologies on online learning and teaching platforms Udemy

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The candidate's resume is posted at https://www.work.ua/resumes/11052642/