Tamara

TAMARA AYEMIEYE
Kragujevac, Serbia | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)
WORK EXPERIENCE
Share Spa and Wellness Remote
Customer Support & Sales Lead Jan 2024 - Present
Managed full customer lifecycle & multi-channel communication.
Implemented feedback system resulting in 20% faster response time.
Served as primary contact for first-contact resolution.
Drove upsells and service revenue growth.

Golden Gate Inc Remote
Virtual Assistant & Project Operations Manager Nov 2022 - Jan 2024
Managed calendars & project timelines for global clients.
Coordinated workflows via Trello/Asana; automated tasks using AI.
Drafted professional correspondence for international stakeholders.

Master Appliance Remote
Technical Dispatcher & Customer Representative Jan 2022 - Nov 2022
Routed service calls, prioritized urgent requests, documented interactions.
Assisted in service sales, recommending solutions to customers.

Insurance Supermarket Remote
Sales & Customer Relations Manager Jan 2021 - Dec 2021
Boosted customer retention by 90% via targeted engagement.
Led sales team consistently exceeding monthly targets by 20%.
Developed CRM-driven sales strategies to increase conversions.

Unicorn Freight Solutions Remote
Recruitment & Talent Acquisition Specialist May 2020 - Dec 2020
Managed full-cycle recruitment, attracting top talent.
Increased hiring efficiency by 15%.

SKILLS & INTERESTS
Skills: Global Communication: Fluent English, basic Ukrainian; AI & Productivity: ChatGPT, Claude, Midjourney,
Canva; CRM & Support Stack: Salesforce, HubSpot, Zendesk, Freshdesk, Intercom, Slack; Sales & Operations:
Lead generation, pipeline management, billing accuracy, recruitment
Interests:

EDUCATION
University Of Kragujevac Kragujevac, Serbia