Влада

VLADA PANASENKO
I have an education is high economics. I have work experience in advertising,
finance, support of commercial transactions, organization events. Not only that,
but I am keen to make a great contribution in work as a personal assistance.

EDUCATION

Bachelor degree
Kyiv National University Of Trade and Economics

2017 - 2022 yy | Economy of Enterprises

CONTACTS WORK EXPERIENCE
Personal-virtual assistant
Portugal, Lisbon
Entrepreneur in the gastronomy sector (remotely) Jan
2024 - Sep 2024
I organized and managed schedules, appointments, and
[open contact info](look above in the "contact info" section) reminders to ensure timely completion of tasks.

I planned and coordinated travel itineraries, including
booking flights, accommodations, and transportation.
[open contact info](look above in the "contact info" section) (telegram) I conducted research on various topics, compiling relevant
information and summarizing findings for easy reference

I created, formatted, and edited documents, presentations,
and reports to support business needs.
SKILLS
And other various tasks in delegating business and personal
affairs
Google Workspace

Costumer operation analysts
Excel Cognizant. Okt 2022–Jan 2024 (Google project) Lisbon, Portugal
I solved costumer issues in the system.
Marketing/Sales

I managed analytics features of the costumers
Copywriting
I assisted in on-boarding and training for customers
about how to use your products or services when they
Teamworking reach out
.
Stress-resistant I managed all types of customer complaints, feedback,
and praise (and escalate them if and when necessary).

I advised customers on company, product, or service
information as needed.

I understood the product or service inside and out to
provide ample support
LANGUAGES
Social Media Marketer
Ukrainian - native ProCredit Bank. Oct 2021–Mar 2022. Kyiv, Ukraine
I was responsible for building
a strategy from the beginning to promote the HR-
Russian - native brand of the company throw social media platforms
(Instagram, Telegram& Facebook).
English - proficiency, C1 I created posts for all platforms (work with text,
Photoshop, Illustrator, Canva)
Portuguese - B2
I set up target ads (FB ads manager).
 Social Media Marketer
EXTRA-CURRICULAR ACTIVITIES
Marketing agency LeoDigital Jan 2020–Mar 2020
NEMUZEJ (own volunteering project with
Kyiv, Ukraine
purpose to help young people in an art field to
promote their works)
August 2021 - March 2022
I managed 4-5 projects per month as a social media
manager in a team with a designer and performance
marketer.
Brand and communication strategy creation
Organization of events, meetings, exhibitions
I made up technical tasks for every member of the team
etc.
and created content plans every week for 4 projects.

I wrote texts for SEO and posts (copywriting).

COURSES Anti Money Laundering Specialist
ProCredit Bank. May 2020–Mar 2021
Onboarding program at the bank
Mar2020 - Sept 2020 Kyiv, Ukraine
ProCredit Bank

Accounting I was engaged in assisting with the development,
Financial mathematics implementation, and maintenance of anti-money
History of money and banks Philosophy laundering program within their institution.
Economic psychology Business
Communication I made full analysis of the client's reputation in
connection with tax evasion, illegal activities,
corruption, sanctions etc.
Institute for Analytical Research (
I controlled transactions passing through the bank for
Practical Psychology
Mar 2021-May 2021 Institute for Analytical Research suspicion.

Basic knowledge of psychology that I prepared reports for management on the activities of
can be applied already in life for privet suspicious clients.
life and business area.
I did detail verification of contracts and owners of
enterprises-

Event Management
Jun2021 - Nov2021
School "STEP"

Training in organizing events with all the
Business Client Advisor
(calculating the budget, preparing and ProCredit Bank Jan 2020–Mar 2020
offer, concepts, conducting and reporting Kyiv, Ukraine
to the client)
I attracted business clients for service through
negotiations.

I analysed clients in terms of profitability, liquidity, and
reputation.

I communicated and provided service (preparation and
signing contracts) for business clients.

I calculated loan offers with the analysing capability of
business in growing.