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Work experience

Sales manager

from 03.2022 to 08.2023 (1 year 5 months)
TechFix Solution, Remote (Transportation and logistics)

Respond to inbound leads and make outbound sales calls

Educate customers on our TV mounting services and solutions

Prepare quotes, follow up, and close sales efficiently

Maintain CRM records and report on activity

Help expand our customer base through referrals and upselling

Managed large-scale installation projects for hotels, offices, and residential complexes.

Negotiated service agreements with high-value clients, improving revenue margins.

Sales manager

from 01.2021 to 09.2022 (1 year 8 months)
Rose Cleaning Services, Remote (Transportation and logistics)

Handled incoming and outgoing calls, ensuring prompt and professional client communication.

Consulted clients on company services, providing tailored solutions to meet their needs.

Managed and controlled the flow of leads from multiple platforms to optimize conversion rates.

Utilized CRM systems to record client interactions, update information, and maintain detailed conversation notes.

Coordinated the schedules and assignments of technicians and cleaning staff for efficient service delivery.

Oversaw traffic and parking arrangements to ensure smooth operations during service visits.

Monitored and controlled documentation flow, ensuring accurate records within the CRM.

Adhered to established work schedules and break times to maintain consistent service availability.

Completed and submitted the manager’s daily report in a timely and accurate manner.

Reviewed and processed incoming emails from non-integrated sources to capture potential leads and requests.

Sales manager

from 11.2019 to 02.2021 (1 year 3 months)
Pro Logistics Services, Remote (Transportation and logistics)

Conduct outbound prospecting via cold calls, emails, and other outreach methods to generate new leads and business opportunities.

Identify client pain points and present tailored supply chain and logistics solutions.

Build and nurture strong client relationships to ensure satisfaction and long-term success.

Consistently meet and exceed monthly sales targets with a focus on securing new business.

Collaborate with internal cross-functional teams to ensure seamless onboarding and service delivery for new clients.

Maintain organized records of sales activities, leads, and client communications in CRM systems.

Contribute to pricing negotiations and service agreement finalization.

Sales manager

from 02.2017 to 01.2019 (1 year 11 months)
Spark, Remote (IT)

Managed customer service operations, ensuring satisfaction and resolving issues promptly.

Oversaw sales team performance, consistently meeting or exceeding monthly sales targets.

Conducted in-depth sales analysis, implemented marketing strategies, and identified new business opportunities to boost revenue.

Trained and guided sales staff on best practices and effectively handling challenging customer interactions.

Processed transactions, balanced cash registers, and maintained accuracy in financial records.

Maintained strong communication with clients to ensure repeat business and foster loyalty.

Knowledge and skills

• Organizedness
• Communicability
• Active sales
• Management of CRM
• Stress resistance
• Handling objections
• Conducting telephone negotiations
• Strategic planning
• Strategic thinking
• Strategic marketing
• B2B Sales
• Conducting negotiations
• Organization of road transport
• MS Excel
• Direct sales
• High working capacity
• Cold calling

Language proficiencies

English — fluent