Анна

ANNA SIVURA

ANNA SIVURA [open contact info](look above in the "contact info" section)

[open contact info](look above in the "contact info" section)
EX P ER I EN C E

Sep 2022 V O LU N T EE R W O R K
Present | Heidelberg Germany SUMMARY

· Dedicated volunteer with a strong commitment to Motivated and attentive professional
improving the quality of life for individuals with seeking a rewarding customer service
· disabilities.
or business support position with a
Experienced in providing daily assistance and support to
· growth-oriented company. Skilled in
disabled individuals in both community settings and care
facilities. assessing customer needs, maintaining
Skilled in implementing tailored care plans that address the
unique needs and preferences of each individual high service standards, and ensuring
customer satisfaction. Outstanding
Feb 2021 O F F I C E/ EV EN T M A N A G ER
Dec 2022 I T C o m p a n y D EV P R O communication and interpersonal skills
with a strong ability to understand and
· Managed office operations and administrative tasks
· Coordinated internal communication and schedules empathize with clients.
· Assisted in project coordination and documentation
SKILLS
May 2020 A D M I N I S TR A T O R
Nov 2020 W a k e S p o t A d r e n a l in
· IT Project Management –
· Managed customer bookings and front -desk operations Delivering successful IT projects
· Provided excellent customer service, addressing inquiries
and concerns · SDLC (Software Development Life
Cycle) - In progress
Mar 2017 M A R K E TI N G A S S I S T A N T
Jul 2018 G e n e r a l Eq u it y C I S · Time Management
· Customer service and personal services
· Conducted market research and social media management
· Supported marketing campaigns expertise

Mar 2016 P ER S O N A L A S S I S TA N T T O P R O D U C ER
Jul 2016 S k y l in e M e d ia LANGUAGES
· Assisted in production planning and client coordination
· Supported aerial video production projects · English Advanced

· Russian Native
E D U C A TI O N
· Ukrainian Native
Jan 2012 B A C H E LO R 'S D EG R E E I N
Dec 2016 I N T ER N A TI O N A L BU S I N E S S
· German Elementary
N a t io n a l A v ia t io n U n iv e r s it y | Kyiv Ukraine
· French Intermediate
Dec 2025 E N G L I S H C O U R S ES
G r e e n F o r e s t | Kyiv Ukraine
N O TE S F O R EM P L O Y ER S
Sep 2024 G ER M A N C O U R S ES
Present V o l k s h o c h s c h u le | Heidelberg Germany Open to relocation and remote/hybrid
work opportunities.
Holder of an international Category B
driving licence.