Fridah

Customer Support Representative

Considering positions:
Customer Support Representative, Essay writer, English translator, Перекладач української, Менеджер з підтримки клієнтів, Call Center Representative, Copywriter, Administrator, Executive assistant, English teacher
Employment type:
full-time
Age:
32 years
City of residence:
Kyiv
Ready to work:
Remote

Contact information

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Work experience

Customer support representative

from 01.2020 to 10.2024 (4 years 9 months)
Franchise LTD, Remote (Marketing, advertising, and PR)

Addressing customer issues
Providing information
Building relationships
Handling complaints
Escalating issues
Collecting customer feedback.
Using help desk software

Knowledge and skills

  • Punctuality
  • Adminstrative work
  • Research and data entry
  • Technical support for users
  • Digital literacy
  • Sales management

Language proficiencies

English — fluent

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