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Дмитро

Customer support representative

Age:
23 years
City of residence:
Lviv
Ready to work:
Remote

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Ukraine, Lviv
DMYTRO MANDZYK
EDUCATION CUSTOMER SUPPORT
2019 - 2024
LVIV POLYTECHNIC

Master's degree in
construction and civil
engineering. PROFILE

SKILLS I'm a proactive customer support, passionate about finding the best solutions
to problems.

Communication WORK EXPERIENCE
Problem Solving
Teamwork Customer Support at Warehouse Service 2021 - 2022
Time Management
Critical Thinking Respond to inquiries via phone, email, chat, or in-person.
Provide clear and concise solutions to technical problems.
Address customer concerns, complaints, and questions
LANGUAGES professionally.

English (Upper-Intermediate)
Ukrainian (Fluent) Customer Support at Dominant 2023 - 2024
Russian (Fluent)
Respond to customer inquiries via chat promptly and professionally.
Provide clear and concise solutions to technical problems.
Work closely with other support agents and teams.

COURSES

Course on Knowledge Accelerators

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The candidate's resume is posted at https://www.work.ua/resumes/11573409/