Юлія

An organized and efficient person who is looking for a new and promising
position. I am a cheerful person who strives for excellence in everything
and always. I like to learn to develop in different directions.

Education
Kryvyi Rih State Commercial and Sep 2007 - Jun 2010
Economic College
Hotel and Tourism industry
Zaporozhye National University Sep 2010 - May 2013
Managment

Yuliia Work Experience
Hubenko Hotel manager,receptionist
Hotel Saksagan,Kryvyi Rih,Ukraine
Jul 2009 - Sep 2010

4 Feb 1990 -accomodation of hotel guests
-work with booking systems
-assistans in solving guests problems and questions
[open contact info](look above in the "contact info" section) Hotel manager,receptionist Dec 2010 - Mar 2012
Grand Gabriel hotel,Jounieh,Lebanon
-work with booking systems
[open contact info](look above in the "contact info" section) -accomodation of hotel guests
-assistance in solving guests problems and questions
Hotel manager,Receptionist Nov 2012 - May 2014
[open contact info](look above in the "contact info" section)
Le Royal Hotel,Beirut,Lebanon
-accomodation of hotel guests
-work with booking systems
-assistance in solving guests problems and questions
1st line support analyst/engineer Jun 2022 - Aug 2024
[open contact info](look above in the "contact info" section)
iuliia-8756262b9?
ATOS PGS sp. z o. o.
- Call pick up,apply troubleshoot where necessary
-Ticket handling: Resolution of issue by troubleshoot or transfer
Language -Email handling,ticket logging,provide information to sender
English B2 -
Ukrainian C2
Russian C2 Skills

Interests
Travel
Cooking
Sport
New knowledge

Troubleshooting Office 365
Azure Active Directory

Personal Skils
-decency
-responsability
-good maners

Skils
Microsoft services
Amadeys software
Edelweiss software
Active Directory
ServiceNow
Office 365
Azure
Ticketing system