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Work experience

Trainee IT Project Manager

from 08.2024 to 12.2024 (4 months)
IAMPM (non-commercial experience), Дистанційно (IT)

•Led a cross-functional team of 7 in developing a mobile application
•Developed critical project documentation, including the Technical Assignment, Project
Charter, Communication Plan, Risk Management Plan, Work Breakdown Structure
(WBS), Gantt Chart, and PERT analysis.
•Implemented a hybrid project methodology:
Waterfall for managing administrative processes.
Agile (Scrum framework) for software development cycles.
•Managed communication and collaboration through tools like Jira, GitHub, Google
Calendar, Confluence, and Slack.
•Team size: 7 (PM, UX/UI Designer, Architect, Backend Developer, Frontend Developer,
QA, Production Manager)

Administrative manager

from 05.2021 to 09.2023 (2 years 4 months)
Вікант, ТОВ, Дистанційно (Оптова торгівля, дистрибуція, імпорт, експорт)

•Managed daily administrative tasks, including working with CRM and ERP systems:
product sales processing, shipment orders, transportation requests, price list
creation, competitor and client reports, etc.
•Built, developed, and implemented winning tender strategies from scratch that
directly resulted in a 15% increase in market share
•Financial Oversight: Managed all incoming and outgoing payments, ensured tax
documents were up-to-date, and oversaw contract management for financial
accuracy.
•Provided customer service by addressing inquiries, resolving issues, and offering
personalized consultations. Enhanced customer satisfaction and loyalty through
proactive engagement and tailored solutions.
•Coordinated logistics tasks, from order processing to customs clearance, ensuring
efficient product movement and delivery.
•Cultivated and maintained strong relationships with key clients, resulting in
increased loyalty and repeat business.

Education

Донецький Національний Університет ім.В.Стуса

Економічний,Менеджмент, Вінниця
Higher, from 2016 to 2021 (5 years)

Additional education and certificates

IAMPM

4 місяці

Knowledge and skills

• Scrum
• Software Development Life Cycle
• Організованість
• Управлінські навички
• Trello
• Уміння аналізувати
• Управління ІТ-проєктами
• Тайм-менеджмент
• Teamwork
• Самоосвіта
• MS Office
• Jira

Language proficiencies

• English — above average
• Ukrainian — fluent