Аліна
Customer support representative
- Considering positions:
- Customer support representative, менеджер з обробки замовлень, чат-менеджер, менеджер з продажу, спеціаліст по роботі з клієнтами, менеджер інтернет-магазину, менеджер контакт-центра
- Employment type:
- full-time
- Age:
- 23 years
- City of residence:
- Pivdenne (Odesa Region)
- Ready to work:
- Remote
Contact information
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You can get this candidate's contact information from https://www.work.ua/resumes/11920336/
Work experience
Бартендер
from 05.2025 to 09.2026
(1 year 5 months)
Everest, готельно-ресторанна мережа, Дистанційно (Готельно-ресторанний бізнес)
• Worked in an international team in a fast-paced hospitality environment.
• Followed service procedures and maintained accuracy under pressure.
• Helped colleagues adapt to work processes and resolve operational issues
Waitress
from 01.2023 to 12.2024
(2 years)
Hotel Premier, Дистанційно (Готельно-ресторанний бізнес)
Poland | 2023 – 2024
• Communicated with international guests and colleagues.
• Followed established procedures and maintained service quality.
• Adapted to changing priorities and resolved day-to-day issues.
Waitress
from 01.2021 to 12.2022
(2 years)
Готель Галерея, ТОВ, Дистанційно (Готельно-ресторанний бізнес)
Poland | 2021-2022
• Maintained service standards, organized daily tasks, and worked efficiently while following established procedures.
Customer support representative
from 01.2020 to 12.2020
(1 year)
Rainbow-Clothes, Південне (Одеська обл.) (Оптова торгівля, дистрибуція, імпорт, експорт)
• Answered incoming customer phone calls and responded to customer inquiries via SMS.
• Provided information about products, orders, delivery, and store policies.
• Assisted customers with questions and helped resolve common issues.
• Maintained polite and professional communication to ensure a positive customer experience.
Education
Ообму
Гінекологія, Одеса
Specialized secondary, from 2018 to 2020 (2 years)
Additional education and certificates
No additional education or certificates.
Knowledge and skills
- Здатність до навчання
- Самостійне прийняття рішень
- Саморозвиток
- Організованість
- Уважність
- Висока працездатність
- Стратегічне мислення
Language proficiencies
- English — average
- Polish — advanced
- Ukrainian — fluent
- Greek — beginner
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