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Sofiia Solona
Dublin
085 836 1433 Email: [open contact info](look above in the "contact info" section)

PERSONAL PROFILE
Trust and safety specialist with strong and versatile language skills and background. Experienced in reviewing content, analyzing data, maintaining quality standards in a fast-paced environment. Skilled in handling high volumes of data, documenting trends, and supporting safe online communities. Reliable, adaptable, and motivated to grow within the tech industry.

CAREER HISTORY
2026-...
Trust and Safety Quality Reviewer | Covalen
• Reviewed moderation decisions to ensure compliance with internal policies and quality standards
• Identified trends, errors, and policy gaps, contributing to process improvements
• Worked closely with teams to maintain high-quality moderation outcome
2025-2026
Account security investigator | Covalen
• Reviewed and resolved user account issues related to unauthorized access
• Investigated flagged cases and applied platform policies to ensure account security
• Handled high volumes of sensitive data with accuracy and confidentiality
2024-2025
English Tutor | Remote | Freelance
• Provided personalized English lessons, focusing on grammar, vocabulary, pronunciation, and conversational skills
• Designed and adapted lesson plans to meet individual learning needs and goals
• Utilized online tools and resources to create engaging, interactive learning experience
2021-2025
Freelance Translator | Remote | Freelance
• Translated various texts from English into Ukrainian and vice-versa
• Assisted friends, students, and community members with accurate, context-sensitive translations
• Delivered clear, reliable translations under time constraints without formal tools or software
2024 (March-May)
Leadership Internship | Remote
• Supported communication between international team members providing real-time translations when needed
• Gained experience in handling projects in an international team
• Conducted research to maintain contextually accurate terminology across various topics
2023-2024 (July-February)
English Speaking Skills Coach | Volunteer | Remote
• Conducted conversational English lessons to non-native speakers to help them improve fluency
• Facilitated informal speaking sessions focused on real-life topics
• Offered constructive feedback and cultural insights to enhance language acquisition
EDUCATION/TRAINING
Secondary Level School | Kyiv, Ukraine
Certificate of Complete General Secondary Education
Taras Shevchenko National University of Kyiv
Bachelor’s Degree (incomplete, 2.5 years completed) – "Ukrainian and English Translation and Editing"
LANGUAGES
• Ukrainian = native speaker
• Russian = fluent
• English = C1
• German = A2
• Spanish = A1
REFEREES AND ADDITIONAL DOCUMENTS ARE AVAILABLE ON REQUEST