Тарас
Customer support, Accounts Payable Representative (Reconciliation)
- Age:
- 27 years
- City of residence:
- Kharkiv
- Ready to work:
- Remote
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CONTACTS
Email: [
Phone: [
LinkedIn: [
TECH SKILLS
Zendesk ⦁ Solid⦁Microsoft Word & Excel ⦁ Great Plains-Dynamics ⦁ Sage Intacct ⦁ Stampli ⦁ Basware ⦁
SOFT SKILLS
Cooperative ⦁ Problem-Solving ⦁ Communicative ⦁ Perceptive
EDUCATION
2015-2021 Yaroslav Mudryi National Law University of Ukraine ⦁ Master's Degree in Anti-bribery
Management
WORK EXPERIENCE:
Billing Support Representative
August 2025 – January 2026
Responsibilities:
● Providing high-quality, standardized customer communication via emails, following internal
guidelines and tone-of-voice standards
● Resolving issues related to refunds and subscription management, including PayPal disputes
and chargeback-related inquiries
● Assisting customers with subscription cancellations, renewals, and billing clarifications
● Reviewing billing cases and transaction details to ensure accuracy and policy compliance
● Escalating complex or non-standard cases to the appropriate internal teams for further
resolution
Accounts Receivable Representative – Langate Software
April 2024 – November 2024
Responsibilities:
● Maintained and updated patient profiles, ensuring accurate demographic and insurance
information
● Monitored active insurance plans, tracked eligibility, and coordinated timely transitions to
new policies when required
● Communicated extensively with insurance companies to verify coverage, obtain
authorizations, and resolve claim-related issues
● Recorded and applied patient payments accurately, maintaining up-to-date account balances
● Prepared and submitted insurance claims, ensuring compliance with payer guidelines and
documentation requirements
● Followed up on outstanding claims and managed denials and resubmissions in a timely
manner
Accounts Payable Representative – Apex Global Solutions
May 2021 – February 2024
Responsibilities:
● Coding, verifying, and reconciling transactions for bank accounts/credit cards
● Submitting, reviewing, and posting invoices
● Communicating with facility management and vendors
● Participating in annual audits, checking accounts, and preparing reports (aging, P&L, utility
usage reports)
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The candidate's resume is posted at https://www.work.ua/resumes/12024709/