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Work experience

Project Manager

from 09.2017 to now (6 years 8 months)
Ericsson, Киев (Telco+IT)

Line Manager OSS/BSS

from 09.2016 to 09.2017 (1 year)
Ericsson, Киев (Telco+IT)

Tech support team leader

from 08.2012 to 03.2016 (3 years 7 months)
Peter-Service Ukraine, Киев (IT)

Managing projects of developing and implementing billing system modules for PJSC «Kyivstar».

Leading support team (15 persons) in the design of configuration of systems upgrades and deployment of new system features.

Archivements :

Successfully completed projects:

- migration of Golden Telecom fixed-line subscribers to the billing system "Peter-Service";

- implementation of diameter real-time charging for GPRS service, special regional rate plans, special rate plans for Beeline subscribers, M2M solution, Static IP solution for FTTB, Revenue Management system, Data Archiver, implementation of new releases of the billing system;

- 100% SLA compliance within 2012-2015;

- fulfilled commercial targets within 2013-2015;
- launch outstaff services for maintenance and developing billing system in Kyivstar.

Project Manager

from 09.2010 to 07.2012 (1 year 10 months)
Peter-Service Ukraine, Киев (IT)

Responsibilities:

Managing projects of developing billing system Peter-Service for PJSC «Kyivstar».

Archivements :

Successfully completed projects:

- migration of FTTB, URS and GT subscribers to the billing system "Peter-Service";

- migration of GSM contract service URS subscribers to the billing system "Peter-Service";

- development and implementation of dealers portal on the base of Peter-Service CMS product;

- implementation of the monitoring system for Peter-Service products.

Fulfilled commercial targets within 2011-2012.

Anayst

from 05.2010 to 09.2010 (4 months)
MTS Ukraine, Киев (Telecommunications and networking)

Responsibilities:

Analyzing and coordinating business requirements for tasks of real time billing project for prepaid customers of MTS. Managing tasks of a project from creation of business requirements stage to the final stage of its implementation .

Head of IT

from 03.2009 to 04.2010 (1 year 1 month)
Poverkhnost Satellite Communication, Киев (Telecommunications and networking)

Responsibilities:

Defining of business requirements for all of the modules of "Tizona" billing system. Implementation of the contact center "Smile", IP PBX "Smile" systems, integration of the contact center system with billing system data to process customer requests and organizing potential customers' orders. Developing and integrating enterprise network infrastructure. Planning and managing migration of existing customer's data to "Tizona" billing system.

CDMA Ukraine

from 08.2005 to 02.2009 (3 years 6 months)
CDMA Ukraine, Киев (Telecommunications and networking)

defining and implementing of billing operations strategy for the company

leading the developers' team for delivering Billing Applications

management and strategic planning of the functions for new services implementation, new rate plans, rating packages, new products and services.

Creation of solution architecture and functional specifications for business process issues and developments

planning, managing and coordinating of billing system migration projects

setting of IT policies, standards, procedures and architecture

maintaining relationships with the vendors and stakeholders of the company (Finance, HR, Marketing, Security)

Education

Cherkassy State Technological University

Computer Science, Bachelor's Degree in programming, Черкассы
Higher, from 1996 to 2001 (4 years 9 months)

Language proficiencies

English — advanced