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Work experience

Sales manager

from 06.2024 to 01.2025 (7 months)
SailPoint, Remote (IT)

Ability to highlight the benefits of the company’s services.
Strong negotiation skills to close deals effectively.

Sales manager

from 11.2023 to 05.2024 (6 months)
Teleperformance utah, Remote (Public and business services)

Develop strategies to attract more clients and optimize sales processes.
Anticipate industry trends and adjust the team’s approach accordingly.

Sales Executive

from 05.2022 to 08.2023 (1 year 3 months)
Whatagraph, Remote (Marketing, advertising, and PR)

Contact hundreds of global marketing agency professionals daily.
Understand the pain points and needs of their business and offer Whatagraph as the solution.
Book demonstration meetings and hand over potential clients to Client Partners.
Qualify leads and ensure correct contact details.
Participate in regular team training meetings.

Sales agent

from 04.2020 to 03.2022 (1 year 11 months)
HCL Technologies limited, Remote (IT)

Answered every customer’s enquiry with enthusiasm.

Aimed to keep customers satisfied and returning to Charles interior for their interior furnishing and decoration.

Handled efficient delivery to customers cordially and professionally.

Enhanced company sales through social media and networks.

Customer support representative

from 07.2019 to 04.2020 (9 months)
Orbit data systems, Remote (IT)

Provided email and phone support to European clients.

Created knowledge base articles to streamline client onboarding.

Documented recurring issues and helped the product team optimize UX.

Marketing manager

from 11.2018 to 05.2019 (6 months)
Nick’s cleaning services, Other countries (Public and business services)

Maintained up-to-date knowledge of products and services.
Handled customers with cordial attitude, transparency and equity.
Effectively marketed products to customers in the building industry.
Attended international marketing promotion campaign of company’s products.

Customer success manager

from 02.2017 to 08.2018 (1 year 6 months)
Skyline Digital Solutions, Remote (IT)

Created knowledge base articles to streamline client onboarding.

Develop Handle Customer queries and provide tailored support solutions strategies to attract more clients and optimize sales processes.

Worked closely with the sales and technical teams to ensure seamless customer experiences.

Increased Client retention through consistent engagement and follow-ups.

Prepared reports on customer satisfaction and identified areas for service.
Improvement.

Education

Vilnius University

Business information system, Other countries
Higher, from 2014 to 2016 (2 years)

Uzhhorod National University

Chemical Engineering, Uzhhorod
Higher, from 2009 to 2013 (4 years)

Knowledge and skills

• Initiative
• Determination
• Communicability
• Active sales
• High working capacity
• Adaptability
• Zapier
• Asana
• Pipedrive
• Conducting negotiations

Language proficiencies

English — fluent