Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/13515004/

Work experience

Sales Manager/ customer support

from 03.2026 to now (9 months)
Readypromovers, Remote (Transportation and logistics)

•Respond to customer calls, emails, and online inquiries.
•Understand customers' moving requirements.
•Prepare and explain moving estimates.
•Negotiate pricing within company policy.
•Schedule and confirm moving appointments.
•Collect reservation deposits and process bookings.
•Coordinate with dispatch and moving crews.
•Follow up with potential and existing customers.
•Resolve customer concerns or scheduling changes.
•Track sales performance and work toward meeting targets.

Affiliate manager

from 04.2025 to 08.2025 (5 months)
PARIPESA, Other countries (IT)

Affiliate Recruitment & Onboarding
Partner Relationship Management
Performance Monitoring
Campaign Coordination
Deal Structuring & Negotiation
Retention & Motivation

Virtual Assistant/ Customer Support

from 03.2025 to 06.2026 (1 year 4 months)
Freelancer, Other countries (Wholesale, distribution, imports, and exports)

•Performed high-volume data entry and data validation with strong attention to detail
•Managed emails, calendars, and scheduling for multiple clients
•Maintained and updated spreadsheets, databases, and digital records
•Prepared documents, reports, and basic presentations
•Conducted online research and data collection as required
•Provided general administrative and customer support assistance

Customer support representative

from 09.2022 to 03.2025 (2 years 7 months)
Orbit data systems, Remote (IT)

Provided email and phone support to European clients.

Created knowledge base articles to streamline client onboarding.

Documented recurring issues and helped the product team optimize UX.

Education

Delta State University

BIOCHEMISTRY, Other countries
Higher, from 2019 to 2023 (4 years)

Additional education and certificates

No additional education or certificates.

Knowledge and skills

• Initiative
• Determination
• Communicability
• Active sales
• High working capacity
• Adaptability
• Zapier
• Asana
• Pipedrive
• Conducting negotiations

Language proficiencies

English — advanced