Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/12382010/

Work experience

Customer support representative

from 02.2022 to 12.2023 (1 year 11 months)
TrejjComm, Remote (Telecommunications and networking)

Handled customer billing issues and provided account support. Conducted 15+ customer call-backs per day thereby enhancing customer retention by 30%.

Customer service manager

from 01.2021 to 01.2022 (1 year)
GEEPAY, Remote (Finance, banking, and insurance)

Managed customer accounts, delivered technical support and resolved customer complaints

Education

National Open University

Criminology and Security Studies, Odesa
Higher, from 2017 to 2021 (4 years)

Knowledge and skills

• Teamwork
• Adaptability
• Educability
• Flexibility
• Empathy
• Computer literacy
• High working capacity
• Excellent communication
• Result orientation

Language proficiencies

English — fluent

Additional information

I am very passionate and result driven when at work, which is why I can easily go the extra mile to get any job done.