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Менеджер з підтримки клієнтів
- City of residence:
- Kyiv
- Ready to work:
- Other countries
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Name: Natalia Burba
Location: Cataluña, Spain
Contact: [open contact info ](look above in the "contact info" section) | [open contact info ](look above in the "contact info" section)
Professional Summary:
A dynamic, organized, and detail-oriented professional with strong management skills and a solid background in business and education.
Skills:
• Core Competencies: Organization, Problem Solving, Multitasking, Communication, Prioritization
Professional Experience:
NextLink Spain S.L
Shared Services Coordinator (2023-2024)
• Coordinated shared services across departments.
• Implemented process improvements leading to operational efficiency.
• Organized provider invoices in Drive folders and uploaded invoices in Odoo.
• Created timesheets in Odoo.
• Supported tax reconciliations and account reviews.
• Managed travel and company events.
• Handled office suppliers (cleaning, building, water, insurance, etc.)and managed office operations (keys, visits, invoices, contacts).
• Purchased consumables as needed.
• Coordinated IT equipment shipments (delivery and collection).
• Maintained an updated inventory of IT equipment.
• Provided general visitor support.
CEO Personal Assistant (2022-2023)
• Managed daily schedules, communications, and administrative tasks for the CEO.
• Organized and coordinated travel arrangements.
• Oversaw the CEO’s flat management (keys, alarm, visitors, inventory, invoices, contacts, suppliers).
THE SECONDARY SCHOOL #82, Kyiv, Ukraine & "KROK" College, Kyiv, Ukraine & THE SECONDARY SCHOOL #15, Chernivtsi, Ukraine
ESL Teacher (2012-2022)
• Taught English as a Second Language to secondary school and college students.
• Developed curriculum and lesson plans, improving student engagement and language proficiency.
Mary Kay (Ukraine) Ltd., LLC
Human Resources Executive Assistant (2006-2012)
• Supported HR functions, including employee onboarding, and benefits administration.
• Assisted in organizing training sessions and corporate events.
CEO Executive Assistant (2006)
• Provided executive support to the CEO, including calendar management and meeting coordination.
Interpipe Ukraine ., LLC | Alico - American Life Insurance Company LLC | "Yares" Furniture Company
Assistant (2002-2005)
• Handled various administrative tasks, including document preparation and customer service.
Education:
B.A. in Germanic Philology
Specialization: English Languages Teaching
(1997-2002)
B.A. in International Economy
(2000-2005)
Language Proficiency:
• Spanish: Intermediate
• English: Fluent
• German: Elementary
• Ukrainian: Native
• Russian: Fluent
Location: Cataluña, Spain
Contact: [
Professional Summary:
A dynamic, organized, and detail-oriented professional with strong management skills and a solid background in business and education.
Skills:
• Core Competencies: Organization, Problem Solving, Multitasking, Communication, Prioritization
Professional Experience:
NextLink Spain S.L
Shared Services Coordinator (2023-2024)
• Coordinated shared services across departments.
• Implemented process improvements leading to operational efficiency.
• Organized provider invoices in Drive folders and uploaded invoices in Odoo.
• Created timesheets in Odoo.
• Supported tax reconciliations and account reviews.
• Managed travel and company events.
• Handled office suppliers (cleaning, building, water, insurance, etc.)and managed office operations (keys, visits, invoices, contacts).
• Purchased consumables as needed.
• Coordinated IT equipment shipments (delivery and collection).
• Maintained an updated inventory of IT equipment.
• Provided general visitor support.
CEO Personal Assistant (2022-2023)
• Managed daily schedules, communications, and administrative tasks for the CEO.
• Organized and coordinated travel arrangements.
• Oversaw the CEO’s flat management (keys, alarm, visitors, inventory, invoices, contacts, suppliers).
THE SECONDARY SCHOOL #82, Kyiv, Ukraine & "KROK" College, Kyiv, Ukraine & THE SECONDARY SCHOOL #15, Chernivtsi, Ukraine
ESL Teacher (2012-2022)
• Taught English as a Second Language to secondary school and college students.
• Developed curriculum and lesson plans, improving student engagement and language proficiency.
Mary Kay (Ukraine) Ltd., LLC
Human Resources Executive Assistant (2006-2012)
• Supported HR functions, including employee onboarding, and benefits administration.
• Assisted in organizing training sessions and corporate events.
CEO Executive Assistant (2006)
• Provided executive support to the CEO, including calendar management and meeting coordination.
Interpipe Ukraine ., LLC | Alico - American Life Insurance Company LLC | "Yares" Furniture Company
Assistant (2002-2005)
• Handled various administrative tasks, including document preparation and customer service.
Education:
B.A. in Germanic Philology
Specialization: English Languages Teaching
(1997-2002)
B.A. in International Economy
(2000-2005)
Language Proficiency:
• Spanish: Intermediate
• English: Fluent
• German: Elementary
• Ukrainian: Native
• Russian: Fluent
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The candidate's resume is posted at https://www.work.ua/resumes/12564113/