Esther

Sales manager

Considering positions:
Sales manager, Customer support representative
Employment type:
full-time
Age:
28 years
City of residence:
Kyiv
Ready to work:
Remote

Contact information

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Work experience

Sales manager

from 08.2025 to 02.2026 (7 months)
TruxSpot, Remote (Transportation and logistics)

1. Identifying prospect across target markets
2. Conducting outreach via calls, SMS, and email campaigns
3. Convert leads into active clients
4. Manage onboarding process (Stripe setup, listing activation, verification)
5. Handle objections and build trust with skeptical prospects
6. Negotiate revenue share adjustments when necessary
7. Collaborate with marketing on promotions

Sales manager

from 02.2024 to 05.2025 (1 year 4 months)
American International Logistics Inc, Remote (Auto business and auto service)

1. Converting leads into new customers
2. Tracking of cars from pick up location to delivery point.
3. Tracking calls from customers to help link them with carriers
4. Inputting of client's information into the CRM system.
5. Managing carriers by making sure a customer's car is picked up on time and delivered safely at their doorstep.
6. Providing customers complaints on the phone
7. Generating reports

Customer support representative

from 03.2023 to 11.2024 (1 year 9 months)
Orthodontics experts., Remote (Medicine, pharmacy)

1. Taking incoming calls and booking appointment for braces
2. Providing information about pricing
3. Solving all customers related problems

Education

University

Bachelor of Science in Business Administration, Zaporizhzhia
Higher, from 2016 to 2021 (5 years)

Knowledge and skills

  • Organizedness
  • Customer orientation
  • User research
  • Work with clients
  • Leadership
  • Team management
  • Business communication
  • MS Office
  • Conducting telephone negotiations
  • Knowledge of sales techniques
  • Cold sales
  • Active sales
  • Lead generation
  • Communicability
  • Management of CRM
  • Direct sales
  • B2B Sales
  • Handling objections

Language proficiencies

English — fluent

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