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Work experience

B2B Partnership Sales manager

from 05.2025 to 06.2026 (1 year 2 months)
TruxSpot USA, Remote (Transportation and logistics)

1. Executed 300+ weekly cold calls and warm lead outreach via calls, SMS, and email campaigns, qualifying prospects and
driving B2B sales pipeline growth by 30%.
2. Identified and engaged key decision-makers across USA B2B markets, qualifying 10+ warm leads monthly
3. Managed end-to-end client onboarding process; Stripe setup, listing activation, and verification.
4. Maintained CRM records for 600+ leads, tracking payments and client interactions with 95% data accuracy, improving pipeline visibility and sales reporting efficiency.
5. Negotiated revenue share adjustments with 30+ clients, balancing profitability and retention goals, resulting in a 15%
improvement in long-term contract renewals.
6 Tracked and reported on sales KPIs and database management metrics weekly, presenting pipeline performance insights to
leadership to support strategic international business development decisions.

Sales representative

from 02.2024 to 05.2025 (1 year 4 months)
Rising Stars International Talent Agency, Remote (Tourism)

1. Conducted 80+ weekly cold calls targeting hotels, cruise lines, and international employers.
2. Identified and engaged C-level decision-makers across 10+ international markets
3. Managed and maintained a structured database of 500+ international contacts using NetHunt CRM.
4. Executed targeted email campaigns and LinkedIn outreach strategies in alignment with marketing objectives
5. Converted 60+ warm leads monthly to senior managers for deal closure, maintaining detailed handoff documentation that
improved close rates by 15%.
6. Delivered consistent sales reporting and pipeline updates via NetHunt CRM, achieving monthly KPIs

Customer support representative

from 03.2023 to 11.2024 (1 year 9 months)
Manhattan Dental Spa, Remote (Medicine, pharmacy)

1. Provided real-time support and resolved client issues efficiently
2. Identified customer needs and recommended appropriate services
3. Managed high-volume communication via phone, email, and chat, handling 100+ daily client interactions and achieving a 92% satisfaction rate across all outreach campaigns.
4. Executed CRM management across Zoho CRM, maintaining accurate database records, pipeline tracking, and sales reporting with 100% data integrity.
5. Built long-term client retention strategies through proactive cross-cultural communication and personalized follow-ups, reducing churn by 20% across international accounts.

Digital marketer

from 01.2022 to 02.2023 (1 year 2 months)
Realhaus, Canada, Remote (Real estate)

1. Developed and executed content and marketing strategies to drive engagement and visibility
2. Collaborated with teams to align marketing with business goals
3. Conducted targeted ads and outreach campaigns across Instagram, Facebook, and email, engaging decision-makers and maintaining a CRM-tracked database.
4. Maintained detailed reporting dashboards, analyzing KPIs and campaign ROI metrics, identifying performance gaps, and recommending data-driven optimizations.

Education

University

Bachelor of Science in Business Administration, Zaporizhzhia
Higher, from 2016 to 2021 (5 years)

Additional education and certificates

Ai Career Essentials

3 months
Certificate

Knowledge and skills

• Organizedness
• Customer orientation
• User research
• Work with clients
• Leadership
• Team management
• Business communication
• MS Office
• Conducting telephone negotiations
• Knowledge of sales techniques
• Cold sales
• Active sales
• Lead generation
• Communicability
• Management of CRM
• Direct sales
• B2B Sales
• Handling objections

Language proficiencies

English — fluent