Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/12654391/

Work experience

Waitress / Guest Service

from 09.2025 to 07.2026 (11 months)
Silver Service Group, Київ (Готельно-ресторанний бізнес)

Delivered premium customer service during high-profile events at top-tier 5-star hotels (InterContinental, Fairmont, Hilton).
Adapted quickly to strict corporate hospitality standards and the individual needs of VIP clients.
Maintained composure and efficiency in a fast-paced environment, successfully multitasking under pressure.
Handled guest inquiries and resolved on-site issues with empathy and professionalism, ensuring exceptional client satisfaction

Education

Taras Shevchenko National University of Kyiv

Educational and Scientific Institute of Philology; Bachelor of Applied Linguistics and English language, Київ
Unfinished higher, from 2024 to 2028 (4 years)

Gaining strong practical skills in English and text analysis.

• Regularly write, proofread, and edit texts in English.

• Used to finding and structuring information quickly.

• Comfortable managing multiple academic tasks and deadlines simultaneously

Knowledge and skills

• Written communication
• Google Workspace
• English translation
• Fast typing
• Communication skills
• CRM
• Customer Support
• Ability to work in multitasking mode
• Problem-solving
• Multitasking

Language proficiencies

• English — above average
• French — beginner