Eunice

EUNICE JOHNSON-OLADAYO
Mobile: [open contact info](look above in the "contact info" section)
Email: [open contact info](look above in the "contact info" section)

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PROFESSIONAL SUMMARY

Experienced Dispatcher with over 3 years of expertise in the US market, specializing in
coordinating Dry Van trailer shipments and managing multiple truckloads simultaneously.
Proven ability to handle high-pressure situations while maintaining effective
communication and delivering results. Fluent in English with strong oral and written
communication skills.

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WORK EXPERIENCE

Freight Transport Dispatcher
Critical Supply Solutions (Remote) – Florida, USA
06/06/2022 – 06/06/2024

- Coordinated and managed 4+ truckloads simultaneously, using various dispatch platforms
(DAT, CHRW, Uber Freight) to find and assign loads efficiently.

- Managed shipments involving Dry Van trailers, ensuring proper load distribution and
timely delivery.

- Responded to customer inquiries and addressed issues, utilizing platforms like Amazon
and XPO Logistics to resolve conflicts and ensure satisfaction.

- Effectively communicated with drivers, clients, and internal teams, maintaining alignment
on priorities and ensuring all deadlines were met.

- Handled last-minute changes and emergencies with quick decision-making, maintaining a
calm and organized approach under pressure.

Dispatcher (+ Tracking and Tracing)
Great Wide Trucking (Remote) – Kilgore, TX, USA
09/08/2024 – 16/01/2025

- Dispatching & Routing: Expertise in managing 4+ trucks simultaneously, coordinating load
assignments, and ensuring timely deliveries.
- Trailer & Load Management: In-depth knowledge of working with Dry Van trailers,
ensuring optimal load distribution and compliance.

- Communication & Organization: Strong oral and written communication skills, with a
results-oriented, organized approach to dispatch operations.

- Stress Management: Proven ability to work efficiently under pressure and resolve issues
quickly in a fast-paced environment.

- Platform Expertise: Familiar with using DAT, CHRW, Uber Freight, Amazon, JB Hunt, XPO
Logistics, and Coyote Logistics for booking and tracking loads.

Sales Representative
Crystal Car Shipping (Remote) – Zaporhyzye, Ukraine
06/06/2024 – 06/08/2024

- Resolved problems concerning transportation, logistics systems, and customer issues.

- Negotiated transportation rates and services, ensuring cost-effective solutions for clients.

- Recommended optimal transportation modes, routing, and frequency to maximize
efficiency.

- Resolved customer complaints, ensuring high levels of client satisfaction.

- Monitored the supply chain process to ensure efficient and timely distribution of goods.

Sales Representative
MoveWheels – Zaporhyzye, Ukraine
06/06/2021 – 06/05/2022

- Negotiated transportation rates and provided clients with cost-efficient logistics solutions.

- Recommended optimal routes and ensured timely deliveries.

- Managed customer complaints and provided solutions to enhance service delivery.

- Maintained strong relationships with existing customers and onboarded new clients.

Sales Representative
Titan Pro 500 – Kiev, Ukraine
08/08/2018 – 05/06/2019

- Cold-called prospective customers to establish relationships and drive sales.

- Shared in-depth product knowledge with clients to maximize sales conversions.
- Increased client retention by setting and achieving targeted sales goal.
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EDUCATION
Master of Science – Zaporhyzye State Medical University
03/09/2018 – 07/06/2024

---LANGUAGE SKILLS

- English – Native

- Yoruba – Fluent

- German – Intermediate

- Portuguese – Intermediate

- Ukrainian – Intermediate

---TECHNICAL SKILLS & TOOLS

- Logistics & Freight Dispatching Platforms: DAT, CHRW, Uber Freight, Amazon, JB Hunt,
XPO Logistics, Coyote Logistics

- CRM & Dispatch Systems: Proficient in managing customer databases and logistics
platforms

- Microsoft Office Suite (Excel, Word, PowerPoint)

- Communication Tools (Slack, Zoom, Microsoft Teams)