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Customer support manager
- Considering positions:
- Customer support manager, менеджер з підтримки клієнтів, SEO-копірайтер
- City of residence:
- Dnipro
- Ready to work:
- Remote
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INNA PASTUKH
ADMINISTRATIVE ASSISTANT
Wińsko, Poland
Phone: [open contact info ](look above in the "contact info" section)
Email: [open contact info ](look above in the "contact info" section)
LinkedIn: [open contact info ](look above in the "contact info" section)
PROFESSIONAL SUMMARY
Organized and detail-oriented professional with experience in municipal administration and English language teaching. Practical background in preparing correspondence, maintaining records, entering data, and organizing documents. Native Ukrainian speaker with B2+ English used daily in a professional setting.
Seeking to contribute administrative and communication skills to Barbican Immigration. Ready to learn the firm’s CRM system, document procedures, and billing processes.
KEY SKILLS
• Administrative and office support
• Document preparation, organization, and filing
• Data entry and record maintenance
• Official correspondence and email communication
• Microsoft Word, Excel, and PowerPoint
• Clear written and verbal communication
• Task planning and deadline management
• Attention to detail and accuracy
• Independent work and team collaboration
RELEVANT ADMINISTRATIVE EXPERIENCE
Administrative Assistant
Urząd Gminy Wińsko - Municipal Office, Poland
October 2023 – March 2024
• Maintained and organized office documentation.
• Entered and updated information in spreadsheets and registers.
• Prepared and sent official correspondence.
• Archived documents and supported day-to-day administrative activities.
Administrative Assistant / Activities Support
Urząd Gminy Wińsko / Dzienny Dom Senior+, Poland
September 2023 – October 2023
• Maintained documentation and supported the organization of daily activities.
• Assisted with routine administrative and organizational tasks.
Administrative Assistant
Urząd Gminy Wińsko - Municipal Office, Poland
August 2023
Office Support Intern
Urząd Gminy Wińsko - Organizational Department, Poland
February 2023 – August 2023
• Assisted with preparing, processing, and organizing office documents.
• Prepared and dispatched correspondence.
• Entered information into spreadsheets and registers.
• Filed and archived records.
ADDITIONAL PROFESSIONAL EXPERIENCE
English Teacher
Szkoła Podstawowa w Wińsku, Poland
September 2024 – Present
• Communicate with students, parents, and colleagues about educational and organizational matters.
• Maintain school records and prepare teaching materials.
• Plan lessons and manage recurring responsibilities within deadlines.
• Explain information clearly and adapt communication to different needs.
• Use English and digital educational tools in daily work.
English Teacher - Temporary Cover
Nicolaus Copernicus Secondary School, Wołów, Poland
October 2023 – June 2024
• Delivered English lessons and prepared learning materials.
• Reviewed written assignments and provided constructive feedback.
• Maintained educational documentation and monitored student progress.
EDUCATION
Master’s Degree in Philology - English and German, with Honours
Kryvyi Rih State Pedagogical University, Ukraine
2021 – 2022
Bachelor’s Degree in Philology - English and German
Kryvyi Rih State Pedagogical University, Ukraine
2017 – 2021
Diploma Recognition in Poland - Nostrification
Adam Mickiewicz University, Poznań
2024
CERTIFICATION
TESOL Certificate - 2025
LANGUAGES
• Ukrainian - Native
• Russian - Fluent
• English - B2+ (Upper Intermediate)
• Polish - Intermediate
• German ß Basic
ADMINISTRATIVE ASSISTANT
Wińsko, Poland
Phone: [
Email: [
LinkedIn: [
PROFESSIONAL SUMMARY
Organized and detail-oriented professional with experience in municipal administration and English language teaching. Practical background in preparing correspondence, maintaining records, entering data, and organizing documents. Native Ukrainian speaker with B2+ English used daily in a professional setting.
Seeking to contribute administrative and communication skills to Barbican Immigration. Ready to learn the firm’s CRM system, document procedures, and billing processes.
KEY SKILLS
• Administrative and office support
• Document preparation, organization, and filing
• Data entry and record maintenance
• Official correspondence and email communication
• Microsoft Word, Excel, and PowerPoint
• Clear written and verbal communication
• Task planning and deadline management
• Attention to detail and accuracy
• Independent work and team collaboration
RELEVANT ADMINISTRATIVE EXPERIENCE
Administrative Assistant
Urząd Gminy Wińsko - Municipal Office, Poland
October 2023 – March 2024
• Maintained and organized office documentation.
• Entered and updated information in spreadsheets and registers.
• Prepared and sent official correspondence.
• Archived documents and supported day-to-day administrative activities.
Administrative Assistant / Activities Support
Urząd Gminy Wińsko / Dzienny Dom Senior+, Poland
September 2023 – October 2023
• Maintained documentation and supported the organization of daily activities.
• Assisted with routine administrative and organizational tasks.
Administrative Assistant
Urząd Gminy Wińsko - Municipal Office, Poland
August 2023
Office Support Intern
Urząd Gminy Wińsko - Organizational Department, Poland
February 2023 – August 2023
• Assisted with preparing, processing, and organizing office documents.
• Prepared and dispatched correspondence.
• Entered information into spreadsheets and registers.
• Filed and archived records.
ADDITIONAL PROFESSIONAL EXPERIENCE
English Teacher
Szkoła Podstawowa w Wińsku, Poland
September 2024 – Present
• Communicate with students, parents, and colleagues about educational and organizational matters.
• Maintain school records and prepare teaching materials.
• Plan lessons and manage recurring responsibilities within deadlines.
• Explain information clearly and adapt communication to different needs.
• Use English and digital educational tools in daily work.
English Teacher - Temporary Cover
Nicolaus Copernicus Secondary School, Wołów, Poland
October 2023 – June 2024
• Delivered English lessons and prepared learning materials.
• Reviewed written assignments and provided constructive feedback.
• Maintained educational documentation and monitored student progress.
EDUCATION
Master’s Degree in Philology - English and German, with Honours
Kryvyi Rih State Pedagogical University, Ukraine
2021 – 2022
Bachelor’s Degree in Philology - English and German
Kryvyi Rih State Pedagogical University, Ukraine
2017 – 2021
Diploma Recognition in Poland - Nostrification
Adam Mickiewicz University, Poznań
2024
CERTIFICATION
TESOL Certificate - 2025
LANGUAGES
• Ukrainian - Native
• Russian - Fluent
• English - B2+ (Upper Intermediate)
• Polish - Intermediate
• German ß Basic
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The candidate's resume is posted at https://www.work.ua/resumes/12927862/