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Анастасія

Customer support representative

Considering positions:
Customer support representative, Customer service manager
Age:
23 years
City of residence:
Zaporizhzhia
Ready to work:
Remote

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Anastasiia Kudinova
CUSTOMER SUPPORT MANAGER

CONTACT EDUCATION
Mobile: [open contact info](look above in the "contact info" section) Zaporizhzhia National University
Email: [open contact info](look above in the "contact info" section) Faculty of Foreign Philology
Specialization: English Language and Literature
Location: Zaporizhzhia, Ukraine Graduation: 2023
Date of birth: 27.02.2002 - During my teaching practice, I received excellent
feedback from supervisors.
- I helped other students in mastering the learning
ABOUT ME material.
- I attended various linguistic lectures and conferences for
Communicative, responsible, and professional development.
customer-oriented specialist with strong
problem-solving skills. Experienced in
working with people, quickly adapting to WORK EXPERIENCE
changes, and efficiently organizing work
processes. Fluent in English and ready to Freelance English Translator & Text Writer
work in an international environment.
May 2024 - Jan. 2025
- I provided translation and content writing services
PROFESSIONAL SKILLS for individuals and small businesses.
- I worked on translating articles and blog posts from
- High level of communication and English to Ukrainian and vice versa.
emotional intelligence. - I gained experience through volunteer translation
- Ability to resolve conflicts and make projects and freelance platforms.
quick decisions. - I developed strong research skills to maintain
- Strong organizational skills and accurate terminology and cultural adaptation.
teamwork abilities.
- Analytical thinking and information English Private Tutor
management skills. Sept. 2023 - Feb. 2024
- Familiarity with office programs and
online platforms. - I created lesson plans and prepared teaching
materials.
- I helped my student develop confidence in their
LANGUAGES English language skills.

Ukrainian - Native
English - С1 level OTHER SKILLS & INTERESTS
Russian - Fluent
Spanish- А2 level - Passion for languages and cross-cultural
communication.
- Event organization and communication with people.
- Data analysis and research.

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