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Customer support representative
- Age:
- 29 years
- City:
- Kyiv
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You can get this candidate's contact information from https://www.work.ua/resumes/13069309/
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Nataliia Pliushch
[open contact info ](look above in the "contact info" section)[open contact info ](look above in the "contact info" section)Kyiv, Ukraine
Ukrainian, Russian - Native speaker
English - Upper-Intermediate
PROFESSIONAL SUMMARY
I am a motivated individual who can work individually and in a team. I have a lot of experience working with people. I have previously worked in customer support and sales which required me to deal with customers over the phone and via email. This required me to be courteous and understanding so I have excellent communication skills.
Also, I have been working in the office as Director Assistant and my duties included recruiting, scheduling and managing meetings and events. Thus, I have good organisation and communication skills. I would like to develop my skills and help people, and Customer Support Representative role sounds like a good match for these purposes.
WORK HISTORY
Student works writerJanuary 2020 - May 2022 Part timeself employedKyiv
• Writing of different kinds of student works for university (course works, articles, research papers, essays), helping with home assignments
Customer SupportAugust 2023 - December 2023 TemporaryTrionika GroupKyiv
• Working in customer support team, processing customer's requests and claims (e- mails, calls, messages)
Online shop ManagerMay 2020 - October 2020
Work ExperienceOwn BusinessKyiv
• Working with Facebook ads manager, own website administration, processing inquiries (calls and messages), selling goods
Director AssistantFeb 2020 - July2020
Work ExperienceYXF companyKyiv
• Managing recruiting, scheduling meetings and events, translating, organization of videomaking process.
Sales RepresentativeMarch 2018 - Nov 2018
Work ExperienceR-Telecom HoldingKazan
• Working with clients’ base, outbond calls, making deals, meeting personal and team KPIs.
EDUCATION
Bachelor's degree
Dragomanov National Pedagogical University of Kyiv - 2022 Translation in English and Ukrainian languages
Specialist
Kazan Musical College - 2017
Drums and percussion, orchestra player and music teacherA
SKILLS
Communication, Support, Administration, Attention To Detail, Business Correspondence And Emails, Translating, Microsoft Word, Excel, Recruiting, Creative, Decision Making, Fast Learner, Honest, Target Driven.
HOBBIES & INTERESTS
Socionics, Board games, Dancing, Music, Pets, Travel
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Ukrainian, Russian - Native speaker
English - Upper-Intermediate
PROFESSIONAL SUMMARY
I am a motivated individual who can work individually and in a team. I have a lot of experience working with people. I have previously worked in customer support and sales which required me to deal with customers over the phone and via email. This required me to be courteous and understanding so I have excellent communication skills.
Also, I have been working in the office as Director Assistant and my duties included recruiting, scheduling and managing meetings and events. Thus, I have good organisation and communication skills. I would like to develop my skills and help people, and Customer Support Representative role sounds like a good match for these purposes.
WORK HISTORY
Student works writerJanuary 2020 - May 2022 Part timeself employedKyiv
• Writing of different kinds of student works for university (course works, articles, research papers, essays), helping with home assignments
Customer SupportAugust 2023 - December 2023 TemporaryTrionika GroupKyiv
• Working in customer support team, processing customer's requests and claims (e- mails, calls, messages)
Online shop ManagerMay 2020 - October 2020
Work ExperienceOwn BusinessKyiv
• Working with Facebook ads manager, own website administration, processing inquiries (calls and messages), selling goods
Director AssistantFeb 2020 - July2020
Work ExperienceYXF companyKyiv
• Managing recruiting, scheduling meetings and events, translating, organization of videomaking process.
Sales RepresentativeMarch 2018 - Nov 2018
Work ExperienceR-Telecom HoldingKazan
• Working with clients’ base, outbond calls, making deals, meeting personal and team KPIs.
EDUCATION
Bachelor's degree
Dragomanov National Pedagogical University of Kyiv - 2022 Translation in English and Ukrainian languages
Specialist
Kazan Musical College - 2017
Drums and percussion, orchestra player and music teacherA
SKILLS
Communication, Support, Administration, Attention To Detail, Business Correspondence And Emails, Translating, Microsoft Word, Excel, Recruiting, Creative, Decision Making, Fast Learner, Honest, Target Driven.
HOBBIES & INTERESTS
Socionics, Board games, Dancing, Music, Pets, Travel
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The candidate's resume is posted at https://www.work.ua/resumes/13069309/