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Customer support representative

Considering positions:
Customer support representative, Logistician, Customer service representative, Розвідник, Team lead, Менеджер з підтримки клієнтів, Analyst, Dispatcher, Sales representative, Call center operator
City:
Kyiv

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Contact:

Rufaro Christabell rchristabellmarwodzi@gmail.
com

Marwodzi

EXPERIENCE PROFESSIONAL SUMMARY
​Hardworking and fast-learning
Nails Done Studio, USA|Ukraine— Customer service customer service professional
representative with C2-level English
May 2025 - PRESENT proficiency. Eager to gain
-Manage appointment bookings, cancellations, and rescheduling.​ further experience in client
-Support technicians by coordinating schedules and client needs.​ communication and service
excellence to support both
immediate career growth and
AggMars Embroidery Family Business, South Africa — Customer support
long-term professional goals.
December 2017 - December 2022 Committed to delivering

-Handle client inquiries in person, over the phone, and via messaging.​ outstanding customer
-Process payments and maintain accurate transaction records.​ experiences while
-Promote additional services and products to enhance customer continuously developing skills

experience. that will benefit my future
roles in healthcare.

EDUCATION
SKILLS
Kyiv Medical University, Kyiv Ukraine — Doctor of Medicine -Hardworking and results-driven​
February 2019 - February 2025 -Fast learner with strong
Gained extensive experience communicating with patients across diverse adaptability​
backgrounds during clinical rotations. -Excellent verbal and written
communication​
-Client-focused service approach​
-Conflict resolution and
problem-solving​


LANGUAGES

​C2-level English proficiency.

-Proficient in using translation
tools to effectively
communicate with clients who
do not speak English

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