Поліна

POLINA PUTKO

CONTACT PROFILE

[open contact info](look above in the "contact info" section) Dedicated and proactive professional with 3 years of experience as a
restaurant administrator, excelling in operations management, team
[open contact info](look above in the "contact info" section) leadership, and customer satisfaction. Skilled in streamlining workflows,
m resolving conflicts, and driving efficiency to ensure seamless daily
operations. Adept at managing budgets, coordinating staff schedules, and
Ukraine, Zaporizhzhya, maintaining compliance with health and safety standards.
Tovaryska st
At 24, I am ready to embrace a new challenge and leverage my
SKILLS organizational and interpersonal expertise in a fresh career path.
Passionate about continuous growth, adaptability, and making a
Problem-Solving Mindset meaningful impact in dynamic environments.
Attention to Detail
Strong Work Ethic WORK EXPERIENCE
Adaptability and Resilience
Restaurant “Sosedi” 2020 - 2021
Empathy and Patience
Waitres
Customer Relationship Provided attentive customer service in a fast-paced environment,
Management accurately handled orders and payments, and collaborated with team
Event and Promotion members to ensure smooth, efficient dining experiences.
Planning Restaurant “Sosedi” 2021 - 2024
Team Leadership and administrator / maneger
Development Supervised daily restaurant operations to maintain quality service
standards and an efficient workflow. Managed staff schedules,
Operations Management
provided training and guidance, and conducted performance
Conflict Resolution
evaluations to foster a motivated and cohesive team. Handled
Document preparation and customer inquiries and resolved issues promptly, ensuring a positive
editing dining experience and strong customer satisfaction. Additionally,
Strong computer literacy, assisted with inventory management, budgeting, and promotional
events to support the restaurant’s growth and profitability.
including daily use of
productivity and Surrogacy company 2024 - 2025
Assistant to the Head of Medical Coordinators Department
communication tools
Starting as a medical coordinator, I was promoted to assistant within a
Professional email and phone few months. As an Executive Assistant in a surrogacy agency,
etiquette providing comprehensive administrative and organizational support to
Multitasking and prioritization the company’s leadership. Managed daily schedules, coordinated
meetings with clients and partners, and handled sensitive
documentation with a high level of confidentiality.
LANGUAGES
EDUCATION
Ukrainian
English Bachelor of hotel and restaurant business 2021-2025
Russian Zapolizhzhya National University
Unfinished bachelor of philologist 2018-2021
Kyiv National Lingvistic University