Ігор

IGOR SAVCHENKO

WORK EXPERIENCE
__________

07.2022 – until now
GS Staffing LLC / OUTSOURCING PROJECT MANAGER

• Meetings with potential and current clients;
• Company presentation. Sale of services;
• Participation in tenders. Development of service solutions;
• Creation of tender documentation. Calculation of the cost of services.
[open contact info](look above in the "contact info" section) • Budget planning;
• Approving and signing contracts. Creation of SLA;
[open contact info](look above in the "contact info" section) • Construction of project infrastructure. Management of work with contractors;
Ukraine, Kyiv • Management of the customer service team;
• Management of the recruitment process. Selection of replacement personnel;
32 y.o. (20.08.1992) • Increasing the efficiency of business processes;
• Project team management. Creating a grading matrix;
SKILLS
• Team motivation;
__________
• Team management; • Budgeting of the department for the future period;
• Communication; • Receivables control;
• Business development; • Presentation of department results.
• Presentation of the company and
services; 08.2019 – 07.2022
• Calculation of the cost of ANCOR Personnel Ukraine LLC / OUTSOURCING PROJECT MANAGER
services;
• Creation of SLA; • Company presentation. Sale of services;
• Management of expectations; • Participation in tenders. Preparation of tender documentation;
• Business process analytics; • Calculation of the cost of services. Creating a commercial offer.
• Building a development strategy;
• Participation in online tenders;
• Business processes
• Development of solutions according to the client's request;
optimization;
• Solution development; • Development of interaction algorithm;
• Customer service; • Approving of contract terms. Creation of SLA;
• Budget management; • Creation of project infrastructure. Hiring employees, training.
• Critical thinking. • Engaging contractors;
• Management of the customer service team;
LANGUAGE PROFICIENCY • Recruitment and training of project staff;
__________ • Risk and time management;
✓ English – Upper Intermediate
• Receivables control;
✓ Ukrainian – native
• Work in the CRM system;
✓ Russian – fluent
• Department budgeting for future periods;
EDUCATION • Presentation of department results.
__________
Higher: 11.2018 – 08.2019
o Master's degree NES Fircroft Ukraine LLC / REGIONAL BUSINESS DEVELOPMENT MANAGER
o Kyiv National University of
Technology and Design (KNUTD)
• Analysis of the Ukrainian market. Search for potential clients;
o Engineer-designer of computer
systems
• Participation in forums and round tables;
o 2009 – 2014 • Meetings with clients. Presentation of the company's services;
• Participation in tenders. Preparation of tender documentation;
Secondary:
o State technical lyceum of Kyiv
(STL)
o 2005 – 2009

• Calculation of the cost of services. Creating a commercial offer;
• Agreement terms of the contract. Creation of SLA;
• Starting new projects;
• Coordination of the customer service team;
• Involvement of contractors;
• Receivables control;
• Reporting in the CRM system.

03.2017 – 11.2018
Manpower Ukraine LLC / STRATEGIC CLIENT MANAGER

• Search and attraction of new clients. Cold calls;
• Meetings with potential clients. Business correspondence.
• Participation in tenders. Creating tender documents;
• Creation of presentations and commercial offers;
• Business meetings. Negotiations. Discussion of cooperation terms;
• Calculation of the cost of services. Agreement terms of the contract;
• Management of document circulation;
• Service of current clients;
• Invoicing. Receivables control.

11.2015 – 02.2017
Promotion Outsourcing LLC / SERVICE SALES SPECIALIST

• Creating a client database;
• Updating information in the database;
• Preparation of tender documentation;
• Participation in meetings with potential clients;
• Reporting in CRM system.