Сергій

SENIOR INFORMATION TECHNOLOGY ENGINEER & SECURITY ANALYST

IT COORDINATOR | IT TEAM LEADER| MICROELECTRONICS ENGINEER | SOFTWARE DEVELOPMEN &
DEPLOYMENT | ENTERPRISE-WIDE IMPLEMENTATIONS | DATA CENTER PLANNER | CYBER SECURITY

System Administrator Engineer with over 15 years of hands on IT experience in design, development, implementation, testing,
change management, risk assessment and management, and support within government, education, health, non-profit and
business settings. Develop and configure software, architect systems, and execute large-scale projects. Take initiative and is
recognized for excellent interpersonal communication skills and seamless interaction with diverse team members.

CORE COMPETENCIES
• IT Roadmap & Strategy • Hardware Peripherals • Customer & Staff Training
• Corporate Security Practices • Sarbanes-Oxley Compliance • Capacity Planning
• Maintenance & Upgrades • Benchmarking & Best Practices • Technology Integration
• Electrical Systems • Firewalls | Gateways | Switches • Surveillance Systems
• IP Telephony

PRIOR AND CURRENT EMPLOYMENT

Senior IT Security Analyst | Toronto-Dominion Bank | Ottawa, Canada 2022 – 2026
Long term employee
IT Consultant | CANADEM | Kyiv, Ukraine 2020 – Current
Long term contractor
IT Team Leader | SMO-Group | Kyiv, Ukraine 2020 – 2022
Long term contractor
IT Engineer | Presidential and Elections | CANADEM Presidential Campaign| Kyiv, Ukraine 2019 – 2019
Short term contractor
IT Engineer | Trimel Investment Corporation | Providence School | Barbados, West Indies 2014 – 2018
Long term employment
Chief Technology Officer | International Charitable Fund | Kyiv, Ukraine 2012 – 2014
Long term employment
IT Director | Parliament Elections | CANADEM Presidential Campaign| Kyiv, Ukraine 2010 – 2012
Short term contract
IT Consultant| Ukrainian-Canadian Congress | Kyiv, Ukraine 2010 – 2012
Short term contract
Microelectronics Engineer & Analyst | SL Graphics Ltd.| Dnipro, Ukraine 2007 – 2012
Long term contractor
Senior IT Manager | Vesuvio pizza Ltd.| Kyiv, Ukraine 2007 – 2012
Long term employment

IT Technician | Government of Ukraine | Kyiv, Ukraine 2002 – 2006
Internet & Network Administrator – Data Encryption | Military, Government of Ukraine | Kyiv, Ukraine 2000 – 2002
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RECENT PROFESSIONAL EXPERIENCE

Senior IT Security Analyst |TD Canada Trust| Canada, Ottawa June – 2022 to May 2026
Hired as a full remote long-term employee. Job Level: L09

Overview: Toronto-Dominion Bank (French: Banque Toronto-Dominion), (TD:TSE), doing business as TD Bank Group (French:
Groupe Banque TD), is a Canadian multinational banking and financial services corporation headquartered in Toronto, Ontario,
Canada. The bank and its subsidiaries are commonly known as simply TD.

Key Responsibilities & Ongoing Contributions:
• Supported and maintained TD Bank’s web application, security infrastructure.
• Analyzed cyber events in Splunk, Akamai and Edgio (Verizon), web application firewalls.
• Investigated, mitigated, and responded to cybersecurity events, outages and security incidents.
• Owned and managed the Problem Management processes, ensuring timely root-cause analysis and long-term
remediation.
• Collaborated with Project managers, IT Security Network Engineers, IT Operations, SOC teams, Bot defence,
Software/App Developers, Compliance, Operations, Enterprise Infrastructure Teams, and the Controls of Operation
teams.
• Led SSL certificate lifecycle management and certificate rotation activities.
• Managed and coordinated change management processes, and technical initiatives with internal teams, external
vendors and service providers ensuring stability across Development (DEV), PAT, and Production environments.
• Supported the installation, configuration, maintenance, and updates of Web Application Firewalls (WAF) in collaboration
with stakeholders.
• Coordinated and led incident management, change implementations, escalations, and Root Cause Analysis (RCA)
activities.
• Performed security log monitoring, investigation, and analysis using Splunk.

PROFESSIONAL EXPERIENCE CONTINUED

IT Consultant | CANADEM | Canada, Ottawa March – 2020 and current
Hired as a remote long-term contractor to support CANADEM office

Overview: CANADEM is an Ottawa based non-governmental organization, established in 1996 with Canadian Government
start-up funding. We work to advance international peace and security through the rostering, rapid mobilization, and mission
management of experts committed to international service with the UN, other IGOs, NGOs, and governments.
Key Responsibilities & Ongoing Contributions:

• Office 365 and Google Workspace Global administration.
• Microsoft Azure, Microsoft Entra ID (Azure AD), Intune, Microsoft 365, Exchange Online, SharePoint Online, Microsoft
Teams, OneDrive for Business, Identity & Access Management (IAM), MFA, SSO, Conditional Access, Microsoft Defender
for Cloud, cloud administration and security management.
• Automate and administrate dashboards in Microsoft Power Bi Pro, using Python scripts.
• Security patches for Servers and user’s workstations, software license reporting, maintain network including
configuration and firmware updates, 24x7 workstation monitoring, antivirus and malware monitoring, software
development and deployment, remote support for CANADEM users, IT management, system inventory, continuously.
• Surveillance, Alarm and access of control maintenance.
• Develop and execute an organization-wide information security plan to protect company’s data and its confidential data
• Develop and execute an organization-wide disaster-recovery and business continuity plan in an event of a significant
business interruption.
• Troubleshooting day-to-day IT issues. Backup critical data and backup integrity check.
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IT Team Leader | SMO-Group now Oximio | Ukraine, Kyiv July – 2020 to May 2022
Hired as a Long-Term Contractor to support IT and manage IT team

Overview: SMO-Group is the global clinical trial logistic services provider.
Key Responsibilities & Ongoing Contributions:

• Contributed to the development and execution of the global IT strategy.
• Participated in client, compliance, and certification audits.
• Supported recruitment activities for the Systems Administration (SA) team.
• Supported equipment procurement, such as (Servers, Firewalls, Workstations, Hardware, Access of Control, Wi-Fi,
switches, UPS, Storages and a lot of other equipment).
• Reviewed and negotiated contracts with external vendors and contractors to keep the services at the highest level.
• Collaborated with project managers, engineers, and vendors to deliver projects on time and within scope.
• Oversaw and coordinated IT support contractors across multiple worldwide locations.
• Assisted in the preparation and management of the annual IT budget, including cost tracking and resource allocation
within the Systems Administration department.
• Optimized IT infrastructure maintenance and operational costs.
• Developed, maintained, and tested Disaster Recovery Plans (DRP) and business continuity procedures.
• Identified opportunities for process improvement, automation, cost reduction, and operational efficiency.
• Managed software licensing compliance and asset control following ITIL Framework.
• Organized and delivered IT training sessions for internal IT staff and end users.
• Ensured operational activities were performed in accordance with established SOPs, policies, and operational
standards.
• Monitored system availability and performance, escalating and resolving issues in a timely manner.
• Implemented, managed, and maintained information security tools and controls in alignment with the Information
Security Program.
• Mentor junior consultants and contribute to internal knowledge sharing and practice development.

IT Specialist and Risks assessment | CANADEM | Ukraine, Kyiv January – August 2019
Hired as a Long-Term Contractor for Ukraine Presidential and Parliamentary Elections

Overview: CANADEM Election Observation Mission. CANADEM has participated in over 130 missions in more than 40 countries,
playing a crucial role in strengthening the democratic process globally. It has mobilized nearly 2000 election observers to
Ukraine for 11 elections since 2004.

PROFESSIONAL EXPERIENCE CONTINUED

Key Responsibilities & Ongoing Contributions:

• Designed and implemented medium sized network for medium sized office (50-100 workers).
• Implemented WI FI, VPN, and WAF provided setup and on-site and remote support, setup site-to-site connections, and
IPsec, for branch offices.
• Configured gateways, routers, firewall, remote access, IP telephones, cloud PBX.
• Conducted workstation/server hardware repair, maintenance, support, upgrades and software patches.
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• Install Windows and other various software for office needs.
• Managed Google Corporate account for CANADEM domain, web servers, Sage50, SFTP, RDP.
• Implemented IP telephony (Voice over IP, VoIP).
• Implemented secure RDP connection for accounting.
• Supplied and maintained over 65 Laptops, 160 smartphones, over 55 tablets and office equipment such as printers,
multifunctional copier (MFC), scanners and access of control by RFID cards.

IT Engineer| Trimel Investment Corporation | Barbados, West Indies 2014 March – November 2018
Founded by Eugene Melnyk, Trimel Corporation (TSX: TRL) owns several international and Canadian businesses, including
pharmaceuticals, bars, real estate, cosmetics, technology enterprises, Canadian sports franchises, and philanthropy.

Overview: Hired to detect and defend against network penetration and to oversee day-to-day operational tasks for 150 plus
workstations and over 7 Enterprise servers. Performed software patching and version updates, repairs, and troubleshooting
hardware issues. Monitored computer network security activity, configured firewalls, gateways, virtual private networks, and
DNS servers. Managed computer network as well as website design and implementation.

Selected Projects:
✓ Created and joined and implemented two physically separate school networks at Providence School.
✓ Redesigned all the server infrastructure and implemented new group policies to span the new single domain.
✓ Oversaw the migration of the 150+ desktop and laptop machines from two previous domains to one new domain.
✓ Set up and maintained video surveillance and alarm system and expanded the network reach at all locations.
✓ Planned and executed various electrical system upgrades on numerous company properties.
✓ Orchestrated installation and configuration of IP telephony systems to join remote offices into one telephone network.
✓ Maintained and implemented new IT solutions for company’s Toronto branch.
✓ Created various websites and 360 virtual tours for various companies.
✓ Maintained and implemented new IP surveillance system and access control system for Providence school and the
company.

Key Responsibilities & Contributions:

• Designed and implemented medium and large networks, subnet infrastructures and virtualization (VLANS).
• Implemented VPN on IPsec and L2TP, provided setup and support, site-to-site connections, and IPsec, for Providence
school and branch offices that Eugene Melnyk owns.
• Conducted workstation and server hardware repair, maintenance, support, upgrades, and relocation services.
• Managed Active Directories (AD), DNS, DHCP, Web Servers, file servers, IIS servers, QuickBooks, SFTP, Messaging, and
Exchange server (2013/16), IP PBX, IP Surveillance.
• Carried out the installation and pathing of various software.
• Implemented 2k/4k IP surveillance system for Bert’s Bar and office with remote control to it. Maintained workstations
and Active Directory servers.

PROFESSIONAL EXPERIENCE CONTINUED

Chief Technology Officer | Technical Director | International Charitable Foundation | Kyiv, Ukraine 2012 – 2014
The International Charitable Foundation Founded by Ruslana Wrzesnewskyj. It is an independent, non-profit, non-political
charitable organization, founded in Kyiv in 2001. The Foundation focus involves in one major area – Is to improve the lives of
orphans in Ukraine.
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Overview: Appointed to manage data security, network management. Carried out computing network administrator, web
designer and web developer functions. Maintained Windows based web server and oversaw maintenance of office equipment
and provided end user support.

Key Responsibilities & Contributions:

• Installed, configured, repaired, and upgraded computer hardware, operating systems, and applications.
• Set up new workstations, new user accounts, and profiles.

Senior IT Manager | Vesuvio Pizza Ukrainian-Canadian Joint Venture | Kyiv, Ukraine 2007 – 2012
Vesuvio Pizza was started by a Canadian entrepreneur in Ukraine; the first to make fresh pizzas for Kyivans to savour.

Overview: Created website, virtual tours and panoramas for the restaurants. Managed all IT aspects of the company.
Upgraded intranet infrastructure, maintained analog and IP PBX, maintained WI FI network for the restaurant.
Key Responsibilities & Contributions:

• Oversaw data security and installed numerous software for end users and operating systems for workstations.
• Maintained local network, web and file servers, printers, MFCs, Wi-Fi AP, PBX.
• Installed security surveillance for the restaurant and the office.
• Designed and developed a company e-commerce website, enabling online product sales, improving customer reach,
and supporting digital sales operations.

EDUCATION

Diploma, Telecommunications Technologist | Dnipropetrovsk Radio Instrument-manufacturing College | Dnipro, Ukraine

TECHNICAL ACUMEN
Cloud, SaaS & • Microsoft Azure, Microsoft Entra ID, IAM, MFA, SSO, Endpoint Management, Microsoft
Collaboration Platforms 365 / Office 365 Global administration, Microsoft Defender for Endpoint, Exchange
Online, Microsoft Teams, SharePoint Online and OneDrive for Business
• Google Workspace Global administration
• User provisioning, licensing, email security, and access management
• Cloud-based collaboration and productivity support
Network • WAN, LAN, TCP/IP, DNS, DHCP, HTTP, HTTPS, SSL, SSH, FTP, SFTP, TFTP, SMTP, POP
(POP3), IMAP.
• Enterprise Wi-Fi, VPN, L2TP, Open VPN, IPsec, VoIP, SIP, PoE, DDNS.
Business Applications • Windows 7,8,10, 11 Windows Server 2003, 2008, 2012, 2016, Linux Mint, including
Debain, Slax, Ubuntu, Mac OS(x), MySQL, Maria DB, MS SQL, Apache, PHP, SQL Server,
HYPER-V, VMWare, Oracle, VM Box, Quick Books, Sage50 Quantum. AD, GPO
Security • ESET, MS Essential, SSL, IDS/IPS, antispyware, SSL certificate issuance, installation, and
lifecycle management, firewalls, data protection, backup/recovery, and encryption. DLP.
Video surveillance, alarm and access control systems, remote monitoring and remote
control, WatchGuard, FortiGate, Firebox and OPNSense, PFSense, Zabbix and Splunk.
ManageEngine Desktop Central, ServiceNow and PagerDuty.
Operating Systems • Windows 2008/2012/2016/2019 Standard/Enterprise/Data Center Server, Windows
11/10/7/9x/XP, Linux (Mint, Ubuntu).
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Hardware • Desktops, Enterprise Servers, IBM, Dell, HP xSeries Servers, Routers, Switches, Vonage
VoIP gateways, YeaStar PBX, Mitel PBX, Digital Cameras, laptops, desktops peripherals,
Unify, Aruba, Cisco, Ubiquity, NAS, QNAP, Synology, GSM Gateways, GPS tracker,
• Dell, HP, Lenovo, Asus.
Web Technologies • Website development and administration using CMS platforms:
• WordPress, Joomla, Drupal CMS.

LANGUAGES

Fluent in English, Russian and Ukrainian

REFERENCE LETTERS

Reference letters are available upon request.

Driving License “B”