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Dmytro
Customer support representative, HR manager
- Considering positions:
- Customer support representative, HR manager, чат-менеджер
- Age:
- 27 years
- City of residence:
- Kyiv
- Ready to work:
- Remote
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You can get this candidate's contact information from https://www.work.ua/resumes/13435213/
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DMYTRO TYTOV
Email: [open contact info ](look above in the "contact info" section)
SUMMARY
Results-driven HR Manager with extensive experience in high-volume recruitment, workforce management, and financial record-keeping. Skilled in sourcing candidates through digital platforms, managing employee relations, and optimizing HR processes to drive efficiency and retention. Adept at working in remote environments and leading distributed teams.
PROFESSIONAL EXPERIENCE
HR Manager
Human Core Partners | Remote | 10/2022 – 02/2025
• Led full-cycle recruitment, successfully hiring 100+ employees in non-tech roles.
• Developed and executed mass hiring strategies through Telegram, targeted ads (Facebook & Instagram), and job posting platforms (OLX, HeadHunter).
• Managed a remote team, overseeing workforce coordination and productivity tracking.
• Implemented financial tracking systems to monitor payroll and HR budgets.
• Created onboarding and training programs that improved employee retention by 20%.
Customer Support Account Manager
CustomerFirst Support | Remote | 06/2024 – 01/2025
• Handled customer issues efficiently, improving satisfaction ratings.
• Managed CRM systems to enhance customer support and engagement.
• Designed workflows to optimize client response times and service quality.
KEY SKILLS
• High-Volume & Remote Recruitment
• Employee Engagement & Retention
• HR Policies & Compliance
• Workforce & Financial Record Management
• Training & Development
• Digital Talent Acquisition (Social Media, Job Boards)
• Conflict Resolution & Mediation
• Payroll & Benefits Administration
• Data-Driven HR Decision Making
EDUCATION
Associate’s Degree: Maintenance and Repair of Metallurgic Equipment
Bakhmut Industrial College of Donetsk National Technical University | 06/2018
LANGUAGES
• English: B1-B2
• Ukrainian: Native
• Russian: Native
ADDITIONAL INFORMATION
• Experienced with Microsoft Office Suite (Word, Excel, PowerPoint)
• Proficient in CRM and HR management systems
• Strong leadership and remote team management skills
• Skilled in social media and targeted recruitment strategies
Email: [
SUMMARY
Results-driven HR Manager with extensive experience in high-volume recruitment, workforce management, and financial record-keeping. Skilled in sourcing candidates through digital platforms, managing employee relations, and optimizing HR processes to drive efficiency and retention. Adept at working in remote environments and leading distributed teams.
PROFESSIONAL EXPERIENCE
HR Manager
Human Core Partners | Remote | 10/2022 – 02/2025
• Led full-cycle recruitment, successfully hiring 100+ employees in non-tech roles.
• Developed and executed mass hiring strategies through Telegram, targeted ads (Facebook & Instagram), and job posting platforms (OLX, HeadHunter).
• Managed a remote team, overseeing workforce coordination and productivity tracking.
• Implemented financial tracking systems to monitor payroll and HR budgets.
• Created onboarding and training programs that improved employee retention by 20%.
Customer Support Account Manager
CustomerFirst Support | Remote | 06/2024 – 01/2025
• Handled customer issues efficiently, improving satisfaction ratings.
• Managed CRM systems to enhance customer support and engagement.
• Designed workflows to optimize client response times and service quality.
KEY SKILLS
• High-Volume & Remote Recruitment
• Employee Engagement & Retention
• HR Policies & Compliance
• Workforce & Financial Record Management
• Training & Development
• Digital Talent Acquisition (Social Media, Job Boards)
• Conflict Resolution & Mediation
• Payroll & Benefits Administration
• Data-Driven HR Decision Making
EDUCATION
Associate’s Degree: Maintenance and Repair of Metallurgic Equipment
Bakhmut Industrial College of Donetsk National Technical University | 06/2018
LANGUAGES
• English: B1-B2
• Ukrainian: Native
• Russian: Native
ADDITIONAL INFORMATION
• Experienced with Microsoft Office Suite (Word, Excel, PowerPoint)
• Proficient in CRM and HR management systems
• Strong leadership and remote team management skills
• Skilled in social media and targeted recruitment strategies
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The candidate's resume is posted at https://www.work.ua/resumes/13435213/